Leave a Review HomeServe
What happened??
I loved this app after downloading from a This Old House recommendation. I have all my house info loaded into app and it was “auto populated” with manuals, kept track of warranty info and my uploaded receipts.i have recommended to countless friends and they loved it as well.
Then, it ends, no way to enter new items thus making the entire usefulness of the app disappear! Not sure what this was about but it totally disappointing. Please reinstate previous version or launch as separate app. It was so good, would be willing to pay for original version.Show lessDave Wilcke
Developer Response
Thank you for your review. Our latest release included changes to the My Lists feature. You can still view items, tasks and files you previously added. You can also request an export of all of your items. Unfortunately, new entries cannot be added. You can still use the HomeServe App to easily access your plans and other features related to your HomeServe account. Please send us a note at support@homeserveapp.com if you have any additional questions.Seriously? What happened?
I downloaded this app a while back when I saw it featured on This Old House. I think it was free or maybe only a few bucks. I thought it was awesome! A great way to simplify all your home product information. And I was able to get rid of a huge stack of product manuals. Since we haven’t purchased anything significant in a while I haven’t used the app in a bit. But when we recently purchased a washer and dryer and I was looking forward to adding them to the app. I opened the app and discovered 2 new tabs for “plans”. Ok, I guess they offer repair service plans now? Then I tried to add my new washer and dryer. But there is no way to do that anymore! I assume you have to pay for a plan before you can add new item? Or maybe the app is just broken. Either way, it’s very disappointing and I’m sure This Old House would not recommend this app today.Show lessDesign X 9
Developer Response
Thank you for your review. Our recent release included changes to the My Lists feature. You can still view items, tasks and files you previously added. Unfortunately, new entries cannot be added. You can still use the HomeServe App to easily access your plans and other features related to your HomeServe account. Please send us a note at support@homeserveapp.com if you have any additional questions.Useless
What exactly is the point of this app if all it does is direct you to go to the website?
Don’t you think that users are bright enough to do that on their own?
Here’s an idea: create an app to do things so that you do NOT have to go to the website.Homeserve useless app
Developer Response
Thank you for your review. The app is constantly evolving as we work to improve the experience for our customers. Some functions are hybrid (web-based) and will convert to in-app in the future. Please feel free to send us additional feedback at support@homeserveapp.com.