Useless. Incompetent. Horrible experience
Frontdoor is a useless and incompetent company. As you can see a good portion of the reviews left are fake reviews from employees which should tell you they are shady.
I was sent an incorrect quote for an HVAC repair over a month and a half ago and the will not resolve the issue. The quote was almost 3x the actual amount I am supposed to pay and they confirmed that it was incorrect by phone, but they refuse to send me an updated quote or something in writing stating that the quote is incorrect. They claim they have sent emails and even claimed to have sent a letter by mail, but nothing was received so they are very clearly lying. I have been without air conditioning for months at this point because I am not signing a quote with the incorrect amount and they simply do not care to do their jobs and correct this.tredd42
Developer Response
We’re sorry for the frustrating experience and would like the opportunity to help @ tredd42. Please email us at member-relations@frontdoor.com so we can help you.This is a joke.
What a great concept I was really looking forward to it. I downloaded the app. Did my free trial video the expert gave me a link to parts that was out of stock. I found the part elsewhere the exact same part number ordered it and it was the wrong part time wasted money wasted I tried to contact customer service, there isn’t any the chat support guy told me to just pay more money and get more video chats then insulted me and told me to go back and read the notes from the expert. Don’t download it.! No customer support number, abhorrent app sent me on a goose chase to no remediation. there’s a reason they don’t have a customer service number. They don’t want you to call them. It’s all a scam.ThatcherLuv
Developer Response
We’re sorry for the frustrating experience and would like the opportunity to help @ ThatcherLuv. Please email us at member-relations@frontdoor.com so we can help you.Run dont walk to get this app!
I’m a first time homeowner who has never fixed anything. I have discovered many upgrades that need to happen to my house. Repairs are so expensive, but I have no experience with fixing anything. With the help of front door, I have done professional level repairs to my electrical, plumbing, AC, and anything else that needs to be done around the house. These guys are awesome and friendly and they know their stuff. I tell everybody to get this app!Dream Daddy Mike
Developer Response
We love that you love Frontdoor! Thanks for taking the time to let us know @Dream Daddy Mike.
Frontdoor
Video chat with home experts
Free
Details about Frontdoor
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of Frontdoor
- Versions
- Price History
- Description
- FAQ
Version History of Frontdoor
1.25.103
August 21, 2024
This latest version comes with improvements to the custom notes that Experts leave after a chat to make your post-video chat experience even better! You can now easily reference personalized insights whenever you need and reconnect with the same Expert directly from the notes feature.
More1.24.78
July 26, 2024
We’re excited to announce My Experts! With this new feature, Experts you meet over video chat will be saved to your dedicated team, allowing you to reconnect with your favorites as often as you’d like.
More1.23.81
July 9, 2024
In our latest release, we've updated the video chat integration. You might notice a cleaner look and some cool new features, like turning on your flashlight directly from the UI when video chatting with Experts. Besides this major upgrade, we’ve also squashed some bugs to keep everything running smoothly.
More1.23.60
June 25, 2024
In our latest release, we've updated the video chat integration. You might notice a cleaner look and some cool new features, like turning on your flashlight directly from the UI when video chatting with Experts. Besides this major upgrade, we’ve also squashed some bugs to keep everything running smoothly.
More1.22.70
June 5, 2024
This latest version includes refreshed designs, the ability to view video chat wait times directly from the dashboard, and Expert bios so you can get to know our seasoned home service professionals!
More1.22.56
May 30, 2024
This latest version includes refreshed designs, the ability to view video chat wait times directly from the dashboard, and Expert bios so you can get to know our seasoned home service professionals!
More1.21.103
May 6, 2024
This latest version includes minor improvements to make your experience even better
1.20.90
April 15, 2024
In addition to various bug fixes and improvements, this version includes an updated design and improved flow for scheduling in person services where available
More1.19.72
April 9, 2024
This latest version includes minor improvements to make your experience even better.
1.18.50
March 19, 2024
This release includes minor improvements to make your experience even better
Price History of Frontdoor
Description of Frontdoor
Have something around the house that needs fixing? Use the Frontdoor app to video chat with a home repair Expert (the first chat is free!). Get help with electrical issues, plumbing needs, everyday appliances, HVAC, general handyman needs, and more. Whether you’re a “do-it-yourself” or “do-it-for-me” kind of homeowner, Frontdoor can help you get the job done.
Video chat with an Expert
Home repair help is at your fingertips. With just a few taps, you can video chat with a home repair & maintenance Expert to help diagnose & fix your issue.
Leave it to a Pro
Still having trouble? We’ll send you a list of vetted Pros who can come check things out for you.
Browse How-to Tips
If you’re the kind of person who likes to research on their own, we have a library of How-To Tips on a range of home repair topics.
Choose your plan
Get started by signing up for a free membership to video chat with an expert. And if you want even more, paid membership options give you access to more video chat sessions, special offers for home services and products, as well as up to 50% off heating and A/C system replacements*.
Download for free today
Get the app that helps you check things off your home’s to-do list. To-do? To-done.
*Not available in all areas. Availability of some services is seasonal. For details visit:
https://www.frontdoor.com/legal/locations
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Frontdoor: FAQ
Does Frontdoor work on iPad devices?
No, Frontdoor is not compatible with iPad devices.
Who developed the app?
Frontdoor Incorporated built the Frontdoor app.
What is the lowest iOS version that Frontdoor can run on?
To function properly, the app requires at least iOS 15.0.
How does the app rank among users?
Frontdoor has a consumer rating of 4.7 and receives plenty of positive reviews.
What’s the app category of Frontdoor?
The Main Genre Of The Frontdoor App Is Lifestyle.
What is the latest version of Frontdoor?
The latest Frontdoor version released is 1.25.103.
What is the date of the most recent Frontdoor update?
Frontdoor rolled out its latest update on September 19, 2024.
What is the specific date when the app came out?
Frontdoor originally came out on May 17, 2023.
What is the age rating for Frontdoor?
Frontdoor is suitable for children aged Frontdoor Incorporated.
What are the languages supported by Frontdoor?
Frontdoor is available in English.
Does Apple Arcade offer Frontdoor as part of its collection?
No, Frontdoor is not featured on Apple Arcade.
Can I make in-app purchases within Frontdoor?
No, Frontdoor does not include options for in-app purchases.
Can I use Frontdoor with Apple Vision Pro?
No, you cannot use Frontdoor with Apple Vision Pro.
Does Frontdoor use ad-based monetization?
Yes, Frontdoor uses ad-based monetization.
Screenshots of Frontdoor
