Months of inaccessibility
Used to work fine but have been unable to log on since sometime in January. Have reached out to the bank with concerns regarding how to access my account and they can’t help except to take info and pass it along to the developer. It’s been 3 months and I STILL can’t log on.
I wish this was just a recent issue but every update they’ve done has messed up something else with my ability to log on necessitating a call to the bank to figure out how to get back in. This time is only unique in that it’s been months of lacking access. This is absurd.
I wish this was just a recent issue but every update they’ve done has messed up something else with my ability to log on necessitating a call to the bank to figure out how to get back in. This time is only unique in that it’s been months of lacking access. This is absurd.
Show less
Useless app
For months now I have been unable to view transactions. Every time I click to view the transactions, it gives me a notification advising me there is a problem and to contact the bank. The bank then takes your information with the issue you are experiencing and sends it to the app developer. The app developer then does nothing because this issue has been ongoing for months now! I have given up on calling the bank as it’s nothing more than a carousel! The app should be a quicker way to access your account with ease but this is not the case. Fix the issues!
Show less
Great update! Free transfers!
Great update! I can get free credit reporting and now use Zelle!
App crashes
The app has been crashing for the last 2 weeks.. needs to be looked at ASAP
Failed App Update
The app crashes after clicking the newly added Card tab.
Great update! Free transfers!
Great update! I can get instant balance, free bank to bank transfers! Free electronic payments!
So Annoying
I try to pay an already set-up vendor and it wants a code I’m supposed to receive in an email. Email never comes. It’s ridiculous. About 75% of the time I have to submit a mobile deposit numerous times. This app is not worth even downloading.
I’d refinance before I’d download this app
Looking for your payment due date? Your amount due? A payment portal? None of that is here. You can literally see your total loan amount and you can make transfers.
Mobile Deposit
I don’t know what check Nazi is sitting there approving or disapproving mobile deposits, but it’s almost impossible to get it to go through the first time. They want to write on the check “for mobile deposit” even though you’ve already checked the box already printed on the check that say “check this box for mobile deposit.” Then, even when you do write the correct words on the check, you’ve got about a 50/50 shot of the check being accepted. You can even look at the photo of the check that’s submitted and see that there’s not an issue. This has been an issue for years and I really wish they’d fix it
Show less
Satisfied
App works