Useless until 30 or 21 Days Prior to Travel
The app is literally 100% useless until 30 days prior to departure for domestic trips and 21 days prior to international trips. You cannot access your trip, check entry requirements, complete pre-travel requirements, or view ANY details about your trip. There is literally NOTHING you can do with the app until then.
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Worked for us
I think it’s great! It breakdowns every day activities by date and time. Knew exactly where my kid would be. And, what was next.
Massive fail 👎🗑️
Would never wish an ef tour on my worst enemy. I’ve been treated like an inmate at a prison for the past 2 weeks. DO NOT PURCHASE!!
Big group, Big help
So I know that there are some reviews that say that this app is trash but I don’t think that’s true it’s good for keeping track of your travel schedule it also helps with big groups it doesn’t have many flaws except one which is if you’re going by yourself don’t waste time downloading the app okay?
Cant login and no code was given
Cant reset password
EF TOURS FAIL ‼️‼️‼️
EF tours at the start seemed like a good way to help me and my family travel for a lower cost. However, the cost difference, no matter what it is (unless it is free) will never be worth what they have put us through. When we had all payed off our trips, we threw a celebration party as our accounts had said $0 left to pay for the entire trip. Unfortunately, they added 4,500 dollars a few weeks later just days before our trip. We have called them multiple times and they have said “don’t worry until after the trip” to us. It is hard to not worry about such a large unaffordable cost though. Also, the group we got paired with is EXTREMELY RUDE! When we were touring with a guide, they would talk over him about their friends or something irrelevant. Also, on the train, they told us to be quiet and wear headphones as some were trying to sleep, however, they talked so obnoxiously loud the entire time, unaware of their actions. After I talked to them about it and being respectful, they laughed in my face. VERY RUDE! Also, our tour guide is continuously rushing us everywhere and then we end up getting there with hours to spare and time that could have been spent exploring or seeing more. Such as when we left for the 2:30 train at 11. We waited in the station for over 2 hours after getting rushed out of London tower. Also, after a 7 hour plane ride (overnight) the next day we got no rest and the tour planned for us to walk 7.5-9 miles on less than 3 hours of rest and sleep. Overall it is not worth it to go with EF and most of us ended up disappointed. BOOK WITH A DIFFERENT COMPANY ‼️‼️‼️
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Potentially useful, falls short to being useless.
After reading reviews, it seems as if it’s up to the tour director. This could tell you when to be where, instead it has vague information that could have been a copy paste from the sales documents. Don’t bother with the app unless you are going to make people update it. Flight information, rise and shine information…all if it.
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The app would be great, except….
I have 2 kids going on two different EF trips at the same time. I feel like you should be able to have more than one tour on the main page so you can toggle back and forth. Instead, I have to log out and log in again with the tour number and access code each time to switch between the two.
Ups and Downs
first of all, the sights were amazing and very interesting. i am from canada and went to Washington, d.c. and New york city. the tour director, Kerry DuPree was rude and disrespectful. i lent her my coat in Nyc since she was SHIVERING and back on the tour bus she rudely tossed it to me and didn’t say thank you. the supper was terrible and we went to “MargaritaVille” or VomitVille because it smelt like a party dorm at college. it smelt like 100 teens had threw up on the floor and it had gotten stale. the food, was also mid at best. I got sick on the first day and THREW UP. they left me and my mom in the food court by ourselves with terrible wifi connection. good trip but awful director and restaurants.
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Poor UX
The itinerary page refreshes and has to reload every time you switch tabs or switch between apps. Because it autoscrolls to the top every time it does this, it is especially annoying switching between it and the calendar app.
