HitFit User Reviews

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  • Never ever download

    Does it work? Yes, technically. But the app actively tries to mess you up. The woman giving instructions never shuts up. Don’t download this. Choose nothing else.

    Developer Response

    Hello! We're truly sorry to hear about your experience. Could you please provide us with more details about the issues at support@aiby.com? We're here to help.
  • Disappointed. Don’t waste your money

    App doesn’t sync across devices. I have it both on my phone and iPad and when i use iPad the information doesn’t sync over to my phone so i loose my progress. Also not able to link to my apple fitness which is where i monitor all fitness routines whether I’m using this app or something else (ie yoga or Pilates). It also doesn’t tell me calories burned for each workout. It gives a summary of ALL workout and not for each so if i wanted to go back and view a particular workout, the information is not there. I’m even disappointed in customer service… as i sent an inquiry about the problems to see if it can be resolved and no one can contacted me. So don’t waste your money. I wish i had known these things before i bought the app. It’s extremely inconvenient to keep track of your overall workout progress.
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    Developer Response

    Hello! We're truly sorry to hear about your experience. We understand how important it is for the app to sync across devices and provide detailed workout information. We would like to investigate this issue further. Please contact our support team at support@aiby.com so we can assist you better.
  • Doesn’t create a workout plan

    This app is basically just a large directory of workouts. It does not create a custom workout plan, nor does it tell you exactly how much you should work out in and what areas of your body you should focus on. If I download and pay for an app, I want you to do the work for me. Only want to do what you tell me I should do to get the body I want. I cannot recommend this.
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    Developer Response

    Hello! We understand your desire for a more tailored and guided approach, and we appreciate your input on this matter. We are continuously working on improving the app and enhancing its features. Your feedback will help us in making better decisions and implementing changes that meet our users' expectations. If you have any specific requirements or suggestions for creating personalized workout plans, please don't hesitate to share them with us at support@aiby.com
  • First time working out

    well the time has come! I am 25 and I am so out of shape! I cant hardly run around for more than 10 mins without feeling like i want to sit! I am ready to workout and actually get healthy and in shape!
    The voice instructions with the video of each movement helps so much! thank you, truly. i'm excited.
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    Developer Response

    Hello! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If there is anything we can do for you, don't hesitate to reach out to us at support@aiby.com
  • Missed opportunity

    I purchased the nutrition plan 1st. I went to purchase the fitness plan and was offered both apps for the same price as just nutrition plan BUT I already purchased plan so I guess I’m just out of luck

    Developer Response

    Hello! We apologize for any confusion or frustration this may have caused. Unfortunately, we cannot retroactively apply discounts to purchases that have already been made. We hope you enjoy using our app. Keep an eye out for special offers that we may have from time to time so you don't miss out on any future deals.
  • I don’t even know ugh😒😒

    So I figured this app would be a great app, but turns out that the app is like very like I don’t know it just has a lot of ads and I can never get a really full work out but it looks like it will be a good app and it’s not. I have to pay $19 a year, but I don’t think a workout option but you pay for trying to keep your body healthy so this app is just not for me I don’t know about you guys, but I just read it one star. This was a terrible experience for me and I hope people who download this app will have a better thing that I did so yeah but have fun and just like be you with the app
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    Developer Response

    Hello! We're sorry to hear that you didn't have a good experience with our app. We understand that ads can be frustrating, but they help us keep the basic app features free. Regarding the payment, we offer a free trial before committing to pay, and we make sure that all payment information is clearly displayed before purchase. If you have any suggestions to help us improve, please let us know at support@aiby.com
  • Not free and a bit of a lie

    So I googled free gym workout apps. Right there, in the title, via a sponsored apple link,
    it says ‘workout app for freeI’, and of course it is not. I know I know I’ve seen the copy paste response you give to everyone else making this claim and m you will probably do the same to me but guess what, you are lying.
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    Developer Response

    Hello! We apologize for any confusion or frustration you may have experienced. Our app does offer free basic features, however, our premium features require a subscription. We offer our users a free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. Kindly note that we reply to all reviews manually, we value the input of all our users and we take the time to address each concern. If you have any questions, please contact us at support@aiby.com
  • DON’T

    This app is a scam, I downloaded for the free trial since that they charge me two months of subscription. I followed the instructions to cancel the subscription various times but don let me… Is a scam
  • Can not cancel!!

    This don’t not let u cancel. I do not recommend at all and what’s worse I can’t delete my card info from my Apple ID because of it!! I’ve tried for the past few months and can’t find a way to do it!
  • Cant cancel my subscription

    I can’t cancel my subscription even though I had it for one day!

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