Ver Disappointed
I purchased the Arlo Essential Outdoor camera (package of three) in hopes for a great security options for home monitoring. Little did I know, as it wasn’t advertised, that the fully functioning monitoring discontinued after “trial” period was over. I could find nothing that said there was a trial period. To keep all functions, I would have had to subscribe to a plan, which in my opinion was very over-priced. After about 60 days, I started experiencing other issues. One camera stopped working. Couldn’t charge or get any responses after a lot of trouble shooting. It was replaced by support. The other issue is that this bundle included the solar charging. As it is designed to be a “trickle” charge, it really doesn’t work if you’re checking the camera very often. Then you need to manually charge through usb/adapter. Which if you have mounted outside is not the most convenient to be taking down the camera every other week. Next thing I noticed is that two of the solar panel chargers stopped charging the camera. Arlo is replacing that also, but I really think these cameras are not nearly as good as they advertise. The picture quality is very good and the functionality is great also, especially if you subscribe to a plan. Of it’s the battery life/solar charging, and loss of functionality when you don’t subscribe that is a turn off. Overall, I would not recommend and would suggest looking for better options.
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Response from developer
Hi, Thank you for taking the time to write your experience. Your feedback helps us improve our services. We'll share your feedback to the relevant team. We appreciate your understanding. Best regards, Arlo Team
