Arlo Secure: Home Security

Arlo Secure: Home Security

Smart home security protection

⭐️4.1 / 5
Rating
🙌216K
Ratings
📼8 scs
Content
📦~ in 2 weeks
Updates frequency
🗣❌ unsupported
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All Versions of Arlo Secure

4.14.6

June 25, 2024

Updates in Arlo Secure 4.14.6 include: - General stability and performance improvements
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4.14.5

June 10, 2024

Updates in Arlo Secure 4.14.5 include: - General stability and performance improvements
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4.14

May 29, 2024

Updates in Arlo Secure 4.14 include: - General stability and performance improvements
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4.13

April 23, 2024

Updates in Arlo Secure 4.13 include: - General stability and performance improvements
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4.12.5

April 3, 2024

Updates in Arlo Secure 4.12.5 include: - General stability and performance improvements
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4.12

February 13, 2024

Updates in Arlo Secure 4.12 include: - General stability and performance improvements
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4.11.2

January 24, 2024

Updates in Arlo Secure 4.11.2 include: - General stability and performance improvements.
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4.11.1

December 17, 2023

Updates in Arlo Secure 4.11.1 include: - General stability and performance improvements
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4.11

December 3, 2023

Updates in Arlo Secure 4.11 include: - General stability and performance improvements
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4.10.6

November 21, 2023

Updates in Arlo Secure 4.10.6 include: - General stability and performance improvements
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Price History of Arlo Secure

Description of Arlo Secure

Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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Arlo Secure: FAQ

Does Arlo Secure have support for iPad devices?

The Arlo Secure software is compatible with iPad devices.
Arlo Secure was launched by Arlo Technologies, Inc..
The minimum iOS requirement: 12.0.
4.1: The Arlo Secure app gets a lot of positive feedback.
The App Category Of The Arlo Secure App Is Lifestyle.
The current version of the Arlo Secure app is 4.14.6.
Arlo Secure released its latest update on June 30, 2024.
Arlo Secure was initially released on February 5, 2023.
The Arlo Secure app is rated Arlo Technologies, Inc..
Currently, the Arlo Secure app supports the following languages: Danish, Dutch, English and 13 more.
Unfortunately, Arlo Secure is not on Apple Arcade.
Unfortunately, Arlo Secure does not provide opportunities for in-app purchases.
No, Arlo Secure does not offer compatibility with Apple Vision Pro.

Screenshots of Arlo Secure

iphone
ipad

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Reviews of Arlo Secure

  • Not so good

    There are a lot of issues starting from customer service and down. You cannot understand a word they are saying to help. All out of country country support. The one time I received a message from an American was rude. I have had numerous issues with the cameras and when they call back they never call in the same number and you don’t know who it is. Because I did not answer the phone the rep left a message “I am calling you back and this is the only call you will get. I am not calling again”. That us f…d up. Billing issues and when questioning why the issue as I knew the reason she gave me was absurd. She said “ well it happens in sone accounts f at you will have to keep calling back”. I was snookered. I ended up paying for a year subscription
    …, funny never had an issue after that they don’t like monthly subscriptions. I guess they know how bad the support and cameras are one way to keep you is to subscribe for a yearly plan.
    Cameras. Hmmmm that is another issue. Don’t pick up and notify until after the object or person is gone. You only see the last few seconds. They have issues with the app and you call with all the problems and that is when they inform you about the app issues. Never mind that for hours you cannot see what is going on. They send you a link tat does not work I can go in and in but I am done with their rudeness and poor customer service. Looking at another brand of cameras recommended to me. Adios amigos!!

    Developer Response

    Hi Thanks for your review. If you're not receiving your notifications properly, try to move your cameras closer to the Base Station/SmartHub/router or move your Base Station/SmartHub away from the router. A slight delay is normal behavior because the video is being analyzed by the Arlo Cloud service.For further help, navigate to Settings > Support in the Arlo App for service options available to you. Best regards, Arlo Team
  • Good and bad…

    Update: Was able to get a hold of Arlo support via the forums and was put in contact with someone who could work directly with the devops team. Issue was resolved in 30 min and while they believed the original bug to have been fixed a while back, they asked for screenshots and steps to reproduce to further troubleshoot and triage the bug. This is exactly how it should be, perhaps with an easier path to escalation without the needless basic “have you turned it off and back on again” questions. Thanks Arlo!

    UI is clean and most things make sense. Access to what you want is about where it should be… and then there’s the automation and geofencing issue. Whatever you do, don’t delete a geofenced device when trying to troubleshoot why it’s not auto dis/arming. You can’t get it back without either 1. Deleting your entire account and starting from scratch, or 2. Finding the one employee in the threads who knows how to “unhide” it from Arlo’s side. Tier 1 support will waste your time for an hour and a half trying basic troubleshooting and you’ll sit until someone does something. Best part is, this bug has been documented on their community forums for the past couple of years and they haven’t addressed it.

    Developer Response

    Hey Thanks for writing a review about the Arlo app and we're glad to hear you're liking the app so far! If you have any trouble with the app, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your support and understanding. Best regards, Arlo Team
  • Do your research!!!

    Buyer BRWARE!!! I’m on my 3rd set of arlo pro 4 cameras in about a 14 month time frame. Very VERY buggy, inconsistent and the app isn't that great either. Needed camera’s in a hurry and at a lower price. The ONLY reason I'm on my 3rd set is because the big box store i bought them at, will not give me a refund, they’ll only warranty them as long as I buy the warranty of course. So do your research. Check into a service like ADT, etc. Oh!, they also raised their monthly charge without notice. And their customer service is virtually non existent. No number to call to speak with a live person. You limited to messaging. And getting to deal with 1 representative is impossible! But they all assure you that you are in good hands and they will fully correct the issue(s). If i had it to do over, I would NOT buy arlo. But for now, I’m stuck with them since the warranty price is cheaper then a new set of camera’s in any brand. After a recent update, the audio is HORRIBLE! It sounds like the martians on the kids 2 way radio from the movie SIGNS…. Don't waste your money, time or energy with arlo. My app reverted back to the older and even LESS user friendly app. Not sure how, why. But i cant set the sensitivity settings any lower without just flat out turning off the camera all together. Its killing my batteries in about 4 days max.
    Audio has intermittent issue. Loud scratchy feedback during live feed and on recorded video.

    Developer Response

    Hi We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding. Best regards, Arlo Team