Leave a Review SimpliSafe Home Security App
I do NOT recommend SimpliSafe
I do not recommend SimpliSafe. I have just had 1 problem after another with them, and only had them for 5 months!
I’ve had to manually reset my whole system (each part of the system) multiple times, and I’ve had to mail them back my Base Unit once for a replacement. Then worst of all, I had a false alarm that triggered at 3:30am in the morning while I was an hour away visiting my Mother’s house. It claimed my hallway motion sensor was triggered, then my front door 7 minutes later. They sent the cops who checked my perimeter and said everything looked okay. My inside camera was only pointed at front door, but while it didn’t capture any images, it did seem to pick up weird noises that sounded like a door clicking shut and a loud crashing sound. So I drove home at 4am when I wasn’t planning to leave my Mom’s house yet, to go make sure everything was in fact okay. It was. But now I’m upset that I seem to have malfunctioning system that just decided to trigger at 3:30am & 3:36am on 2 sensors?!?!!
So I’m all worried and having to drive home in the middle of the night messing up my plans? I have to say I have hated my SimpliSafe experience, and don’t recommend them. I never had any problems in FOUR YEARS with ADT! The only reason I didn’t sign with ADT again is because they require a 3-year commitment and I knew I probably wouldn’t be in my current rental for more than 1 year. Buyer beware of SimpliSafe problems!Show lessMandelynnR
Year’s of being a customer
I’ve had all the major alarm companies for securing my home. They protected me from burglars, but no one protected me from their contracts. For usually $100 down; they will install a new system in your home. However, unless you’re an attorney and understand contract law and all that fine print, they still own that equipment, and it’s hard to get out of their contracts. Since I went with SimpliSafe, I had to purchase the system outright. The good thing was that I owned the system and you don’t even need to pay anyone if money gets tight. It’ll be a great noise maker to scare away the burglars. Yet, I always pay the monitoring and interactive fees to protect my home and to be able to turn my system on or off with my phone while I’m away from home. You know, sometimes you forget to turn the system on before you leave. No problem, just turn on my smart phone, hit my app and hit the on button, and it’s on. There are zero contracts as SimpliSafe does not use contracts. It’s just month to month and you can turn it off anytime you want. If you move, it’s your system and you just pull the detectors and control off the walls of your old home and tape them up at your new home. You can customize every detector to do different things. They really stand by their product. I hate all the other alarm systems, and I love SimpliSafe and won’t even consider leaving them.Show lesshaxyl
True!
I rarely write reviews. A friend of mine who has Simplisafe was raving about it. I live in a horrible town with a crime rate three times the average of California cities so I had been researching alarms. I’m 70 years old, no computer whiz and I really did not want to get anything that was hooked up to Wi-Fi or dependent on it. I did not buy the whole kit; I got an indoor camera, several sensors and one motion detector. (I will be buying more in the future plus I want that airhorn !) After being 40 miles away from home one day and being called to tell me the police were at my house, I realized “yay it works”. I didn’t realize my cat would jump up on my desk and set off the motion sensor!
This truly is easy to set up. Just make sure you know how to attach the sensors because you can’t pull them off and restart. The Stickum stuff is not that great if you do that. And if I’m out I can set it from my phone! I am 100% happy and feel a lot more safe. Thank you.Show lesssuperwxpualadocioys