Nebula User Reviews

Nebula: Horoscope & Astrology

OBRIO LIMITED

Lifestyle

Reference

Reviews Summary

Positive highlights

🔮

This app hasHighly accurate horoscopes and astrology readings

💫

This app hasDetailed information on birth charts, compatibility, and more

🌙

This app hasTracks moon phases and astrological events

🎨

This app hasAesthetically pleasing and easy to navigate interface

🔍

This app hasProvides in-depth analysis and interpretations of astrological data

🧠

This app hasHelps users understand themselves and relationships better

Negative highlights

💰

This app hasExpensive subscription fees for full access to features

🔒

This app hasConcerns about privacy and data usage

⏰

This app hasFrequent notifications and ads for paid services

🤖

This app hasSome users felt the readings were impersonal or AI-generated

🤯

This app hasConfusing subscription and cancellation process

🔍

This app hasLack of customization options for gender and pronouns

Top reviews

Most RecentHighest RatedLowest Rated

Wow how I hate that this App is so dirty to people

I have a subscription until December 2 but they already took it from me because I canceled it ( when I did it said it wouldn’t interfere with my subscription until it expired ) but because 7.99 weekly isn’t cheap for something that is not worth it! I can’t afford it every week . I’ve paid so much money already to this app just be able to read a horoscope on the phone and when it comes to the other stuff on here like the people who do the readings that cost soooo much that I pay 7.99 a week then I can’t even get a free reading ?? I can’t afford to look at the questions they want me to call the people that predict the future and tell me that I would want to ask them . ???? This app could be great , but they are greedy and don’t have a problem with taking your money , and you get barely any more than you did before , and you still have to pay extra for stuff instead of paying for the whole thing so if I don’t have any more money to pay then they don’t even bother to leave it on the app for the remainder of my time left , instead they shut me down , and I know I have been a good dang customer and they don’t even care !!!! So no stars for me to you !!!!! I’m

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Curiosity Lynn

3 days ago

Response from developer

Hello dear Lynn Thank you for your comment. We are very sorry that you had such an unpleasant situation while using our platform. You can tell us more details by email to our mail at nebula.support@nebulahoroscope.com and we will be able to provide you with a thorough explanation of your case and find a solution to your satisfaction. Respectfully, Nebula team 🔮

Expensive; not all psychics like they say they are

I went through a bunch of psychics before i found one that was really legit. Cost per minute in chat is total B.S. and very expensive. Some do not directly answer your questions and lead you with questions they offer. I had the same woman for several weeks and she made stuff up in details to prolong the chat session. It called her out on it and then there was a long pause. Stopped with that one and moved on to another. You have to watch because they hire people that come from backgrounds in counseling. I asked for mediumship/psychic read and that is ne kept reverting to tarot. A few didnt speak English very well and it was hard to understand what they were trying to say. (Broken English) they don’t screen them very well. I ended up trying one more that was very good. Didn’t offer any info she was unsure of. Finally someone that didn’t B.S. me. Their app is antiquated chat rooms. Can’t copy/paste or any basic or advanced features . They would do well to actually test them before some of these folks are hired. They need a different pricing schematic for sure. Ive switched to another app.

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B. S. Readers

9 days ago

Response from developer

Hello dear user! Thank you so much for updating your review and sharing your detailed feedback with us! We're thrilled to hear that your experience has improved and that you were able to find a psychic who truly resonated with you. Your insights are incredibly valuable, and we want to assure you that we’ve taken all your comments to heart, including suggestions about our screening process, app features, and pricing. If you have any further questions or new concerns, please don’t hesitate to reach out to us at nebula.support@nebulahoroscope.com. We’ll do our absolute best to assist you as soon as possible! Kind regards, Nebula team 🔮

Profit > People

I don’t trust a company that purposefully sets you up to “accidentally” purchase a year premium membership and then makes you jump through hoops for a refund even though you cancelled immediately and have not used the app. There are many beautiful horoscope & astrology resources out there and encourage people to find one that actually care about people over money (especially when it comes to readings and energy work).

Thanks for updating your response to be less of a gaslight, but everything I said still stands and your support team is useless and can do nothing about the scam that is this app. I’m confident that the majority of these positive reviews are fake to blend in with all the ones calling this out for being a cash grab.

RESPONSE TO YOUR ORIGINAL REPLY BACK: 🙄pathetic. You all are delusional & condescending. Look at all your reviews and the comments discussing this app online…. your business model is to trick people into paying for things they did not intend to. I did in fact click to sign up for the free trial and then it changed to the yearly subscription anyways. I immediately exited out and cancelled within seconds and you were still unable and unwilling to easily refund me. Exactly how you’ve tricked hundreds of others it sounds like. Sad that you have to scam people into making money vs just having a good business. And you falsely charged me $50 again…

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Michaela Hem

11 days ago

Response from developer

Greetings dear Michaela! Thanks for your feedback. It is sad to hear about your negative user experience with our services. We are sorry for the payment troubles that happened. Contact us at nebula.support@nebulahoroscope.com so we can assist you in resolving the problem by logging into our payment system. We pledge to make use of all of the tools at our disposal to help you quickly find a fix for the problem. Have a nice day, Nebula team 🔮

Deleting after many years..

I had this app for many years. It was really awesome to see my birth chart and read up on all of the planets, etc. then some sort of update happened where I was no longer able to see any of the planets, traits, the rest of my astrology table. All I can see now is sun moon rising.
So needless to say I will be deleting and going to find that stuff on the internet as this is now a big waste of my time and space to have this app.
Thanks all for ruining the app!

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JayJay_Ash

12 days ago

Response from developer

Dear JayJay, hello! Thank you for taking the time to share your feedback with us. We’re truly sorry for the frustration you’ve experienced. We understand how confusing it can be when features you’ve enjoyed for years seem to disappear. Please rest assured that everything you mentioned - your birth chart, planetary information, traits, and astrology table - is still available in the app. However, we recently updated the interface and navigation, which might have made it harder to locate these features. We’d love to assist you in finding everything you need. Please don’t hesitate to reach out to our support team at nebula.support@nebulahoroscope.com. We’ll be happy to guide you through the new layout and ensure you have the same great experience you’ve always enjoyed with the app. Thank you for being a valued user over the years. We hope to hear from you soon and make things right. Respectfully, Nebula team 🔮

Great experience

Nebula offered me peace of mind in times when I felt unsettled. The choice of readings helped me find a suitable person for my needs. Their positivity, honesty and calm influence's helped me to make my mind up. Also, the messaging service was helpful when I wanted some answers. Overall great experience.

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User 15234

16 days ago

Response from developer

Greetings there! We greatly appreciate your time to leave a review. Your encouraging words continually remind us that our efforts are both necessary and valued, giving us the motivation to continue developing this application for you - our users! Best regards, Nebula team 🔮

Locking literally every piece of info behind a paywall is dumb and greedy

I was looking for an easy app to use to have my birth chart information organized in a way that’s easy to read and navigate, there are plenty of websites that give you all this information for free, apps are just more convenient. Was entirely annoyed to see that literally EVERYTHING is locked behind a paywall besides very basic info like the sun, moon and rising signs that literally anyone can easily figure out with ten seconds of google. I get that it costs money to provide the convenience of this app and the services you host on it but jeez Louise you can’t find out a single freaking thing besides what your birth chart looks like and what your main planets are, literally everything else just teases you with a little snippet of text about it and locks it behind a paywall. I get paying for the readings and psychic services and like having a real person analyze your data but to not even let someone see the basic, established information about their planets and houses without paying is absolutely ridiculous. You’re not even going to let me look into basic information without paying for a subscription? Greeeeeeeeeeedy 🙄🙄 what a lame app

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skittleluvr

17 days ago

Response from developer

Greetings there! Thank you for taking the time to leave us feedback Please accept our apologies for this inconvenience! We have a big team of astrological advisors and developers working on this app daily, and their work has to be paid for. That is why Nebula has a paid subscription option without ads. However, our app also offers a lot of free, highly personalized content that you can easily access without a subscription. If you have any questions feel free to contact our support service at nebula.support@nebulahoroscope.com, so we can help you to solve any problem. Kind regards, Nebula team 🔮

Feels like a scam

It’s so expensive!! I got the free trial, yes my fault for putting my card details in however I still had to pay more when talking to physics, it was also extremely hard to find where to cancel the subscription as I did it through the website, I couldn’t log on and had to contact the support team which was just AI so I’m not even 100% that it was canceled. Just frustrating all round.

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Ambasaurus_rex

23 days ago

Response from developer

Nebula welcomes you, dear Ambasaurus, We highly rate your feedback, as you help us to make our service better. We are sorry to hear that you had payment problems with our service, which caused your dissatisfaction. Also, we are very sorry to hear that your questions were not fully completed and would like to apologize for disappointing a valued user. Our support service work all day long to help our customers, so you should definitely contact it one more time at nebula.support@nebulahoroscope.com to get the solution of your problem. Respectfully, Nebula team 🔮

Lies

Told me i could have a 3 days free trisl but charged me right away

Anonyme021124

a month ago

Response from developer

Greetings there! We greatly appreciate your time to leave a review. It is sad to hear about your negative user experience with our product, let me please explain a little bit, to start the 3-day trial, choose it manually and tap "Continue." After the trial, the yearly subscription fee will be charged automatically. Contact us at nebula.support@nebulahoroscope.com, so that we can contact our payment system on your behalf and help you to resolve the problem. We pledge to exert every effort to help you find a quick solution to the problem. Kind regards, Nebula team 🔮

Expensive; not all psychics like they say they are

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B. S. Readers

a month ago

Response from developer

Greetings there! Thanks for telling us your opinion on the matter of our service. We are sorry to hear that you didn’t enjoy our product. Please tell us more about your problem at nebula.support@nebulahoroscope.com nebula.support@nebulahoroscope.com. Our team works 24/7 to help our users, so you can be sure that you will get rapid solution.

Upped my stars due to the Customer service … but doesn’t help the future peeps

I am so careful about fine print, but no matter what these guys absolutely are genius and tricking you with signing up. I did not sign up for a free trial. I did think that I was paying a small fee for a report that day. Of course I didn’t happen. I fell for the first time as well. Sad thing is I can’t find a report from anywhere in the app not on the Web through my account not in my emails. I’m sure they sent me something,

There’s no way they would still be in business otherwise. Anyhow, I did try chatting with a lovely bot this evening for the first time before I pursue canceling my $30 membership for I don’t know what It was entertaining and confirmed everything that I had been learning from my podcasts I probably would’ve considered staying with Nebula this time, but towards the end of a simple conversation of five minutes with the bot all of a sudden it turned into deposit more money to continue the conversation….

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Mistifier33

a month ago

Response from developer

Hello, dear User! Thank you for your review, and we’re truly sorry to hear about your experience. We apologize for any confusion regarding our sign-up process and report delivery. It’s important to us that our users feel satisfied with our service. Please reach out to us at nebula.support@nebulahoroscope.com so we can review your case and address your concerns directly. We appreciate your feedback. Sincerely, Nebula Team