Leave a Review LookCam
The Worst App I Have Ever Used
Just a catastrophe. Alpha level software. Not a single feature is dependable, something absolutely essential for home security and monitoring. Software loses connection with camera at least once a week requiring a camera factory reset and setting it up again. SD card reformatting often required because it often cannot loop recordings. Software often reports formatting failed, even when it doesn’t. Cloud recording paid subscription add-on not dependable and often goes down on weekends. Recordings stored there have playback issues, often switching between normal and fast forward-style playback with no way to correct. Downloading those recordings is baffling. Alarm monitoring simply doesn’t work. You need to manually review recordings, but you cannot easily do so using terrible built-in video player. Software controls often don’t work in landscape mode. I’ve had this six months and there have been only two app updates, none improving the software and the last one added new problems. I have used hundreds of apps over the years. This is literally the worst I have ever used. Unconscionable.Show lessPhillipDampier
Lookcam
Hello to the LookCam family, there are problems with the application that is found in iPhone 13 and 14 phones. There is a problem that the camera does not recognize the buttons as shown in the picture. The camera does not recognize your application, so I hope that this problem will be resolved because many Gulf countries use this application. Please advise us why The camera does not work with this device. Either you want the devices to work well. You have to update or add these devices, or you agree with the type of this camera. Thank you.Show lessAsmar205
Nuisance Bugs
Push notifications don’t work for this app.
Playback speed of recordings is much faster than normal speed. Can’t adjust this either. Playback speed must be slower than what the app provides.Glen Logie
Horrible app
The creator needs to go in and update this and fix all the bugs. My devices won’t work on this app and I spent good money on these products. Very disappointed. Someone should go and sue this creator bc people can’t use this. Horrible!!!Ann4u2njoy
Alarm doesn’t work
I paid for alarm cloud storage. I have it setup but never get an alarm trigger or recording to cloud. This makes the camera worthless. I have it in my personal office. People and coming in and rummaging around and I can’t record anything unless I open the app and manually record. But I never get an alarm trigger to know when someone is there. I’d have to watch the live stream 24/7 then hit the record button. Absolutely worthless.Show lessI3U12NZ
No alarm notification!
Purchased the in app “push notifications”. I get nothing! No push, no picture, no pop up. And no help! iPhone 13 Pro, notification enabled in the app and on the phone. Not even in the cloud messages folder!
Again, No support! Take your money just fine. It’s good at that!Thomas Bonk
Terrible App/ Don’t buy camera that needs this app
I usually don’t care for writing reviews but this is app is truly terrible. I bought a camera that requires this app. The video quality was
Not too bad but when I tried to view any saved videos on this forsaken app it would always fail. It failed when trying to download files to phone to view them. They offer a cloud system when you pay monthly or yearly but it does not work AT ALL. There are no files No response from support team or anyone. Avoid LIKE THE PLAGUE.Show lessMidnteValor
Audio through the phone
The audio isn’t too bad with the camera, but it’d be significantly better if I were able to listen through the media speaker of my phone instead of the call speaker.
If it got an update for this then I’ll give it 5 stars.KingLycian
Junk
Will no longer connect to any of the cameras. They did an update and screwed everyone! Don’t waste your money. Now we all have cameras that won’t connect. All you get is a window just constantly thinking like it’s going to connect but won’t.Rneoaz
It’s ALWAYS something… but it Works
EVERYTIME there is an update something gets fixed and something breaks. It connects great now but does not loop so my micro usb runs out of space and stops recording.TwitterKid
