Leave a Review Bloomerang
Can’t login
I was in the app, logout and now can’t login, I keep getting a message about not recognizing username/password combination. Who can I talk to about resetting my infoReddevilGaryHoag
Developer Response
Hi ReddevilGaryHoag, We're sorry you're having trouble logging in. You can reset your password by visiting https://crm.bloomerang.co/ and clicking "I Forgot My Password". Please don't hesitate to reach out to support@bloomerang.com if you have any issues.Too many issues to use at our Event
This would have been great but I have uncovered three issues with the mobile app while testing for use at an event this weekend.
1. Donation acknowledgements do not auto send like they do for donations made on the website. This means more work to send these after the event.
2. Issue entering a new credit card manually. The card is stored as I see it via desktop version but cannot process a donation using the card I entered manually into the app via the app or desktop site. Database linking issue I think.
3. We have multiple Stripe processors with Bloomerang to support each our Funds. I made two test donations to a particular Fund and the donation went to the other Funds Stripe account.
These are fundamental things the App should get right. Makes me wonder if they even tested it. Disappointing.Show lessStatingtheFactsVT
Developer Response
Hello StatingtheFactsVT, Thanks so much for this feedback, but we're sorry to hear you're disappointed. Automatic email receipting for mobile donations is functionality we are hoping to add in the near future. For the other issues, we'd invite you to contact our Support team using any of the options in your web app, and we'll be happy to assist further.Notifications Not Working
Push notifications are no longer coming through on iPhone. I assigned a task to a coworker this morning. It shows up in his task list, but he did not receive a notification. I then assigned a task to myself as a test and I did not receive a notification either. This is a critical feature for us that we hope to see resolved soon.Show lessAJH1234
Developer Response
Hello AJH1234, We apologize for any inconvenience caused by this issue. Our team team is working to resolve it as soon as possible.Latest update *still* unable to log in
It’s been seven months, and still not able to log in with 0.97.8.
Getting error “Renamed property UserModel._permissionLevel does not exist”
We’ll be migrating to another CRM that works.Java weasel
Very smooth
Works wellnickname167
Not working on new iPhone
Love the app but it won’t work on my new iPhone. I can’t even enter my credentials on the login page.Do lover
Developer Response
Hi Do lover, Thanks so much for sharing your feedback. We have resolved this issue affecting some specific devices running iOS 15. Please update the application to version 0.97.6 or newer, and you should be able to log in without issue. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance.Non-functional
App no longer allows for login or access of any kind on latest iOS versionApex-gt
Developer Response
**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi Apex-gt, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.Can’t login
How does this happen? I have read other reviews with the same problem. How does this not get fixed? It’s a great software program - would love to access from a device.Lzgymrat
Developer Response
**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi Lzgymrat, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.Can’t get in after latest iOS update
Love the app but since the last iOS update o can’t get past the home screen - cannot enter login info.annoyed_cate
Developer Response
**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi Cate, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.Not working with iOS15?
I downloaded the app, yet when I open it I can’t even type in my log in. Nothing I touch works at all. Not even the “Forgot Password” link. It’s as if I’m just opening up an image or screenshot of the log in page. Did iOS 15 break it? I have the latest iPhone so I know it’s not my phone being outdated.Show lessDavid FREAKIN' Tomczak
Developer Response
**Update** We recently released an update that should resolve this issue. Please update the application to version 0.97.6 or newer. If you encounter any other problems, please don't hesitate to email support@bloomerang.com so that we can provide assistance. -- Hi David, Thanks so much for sharing your feedback. We are aware of an issue impacting Bloomerang users with iPhone 12 or newer running iOS 15 or newer. We're actively investigating. If you’re unable to log in, please email support@bloomerang.com so we can notify you when this issue is resolved. We will post status updates here.
