Leave a Review GoTo
App was great until most recent update
We use GoToConnect for working from home. It’s been a great tool until about a month ago. It now doesn’t allow us to do transfers directly to voicemail - even though the button looks active. Very frustrating. Working with their tech team but still haven’t been able to address the issues.NinjaNance
Works great for the most part
This app works great for the most part! But I do notice that sometimes when I’m on a cal it glitches and sounds like we have a terrible connection. Also when I am using my office phone and I pick up a phone call, the app doesn’t register that I answered the call so it keeps ringing on my cell phone. I also wish the app integrated into my Apple Watch so I received call notification on there as well because I don’t always have my phone on me.Show lesslaka12345678
Not working properly anymore.
Have had the app for ages and just out of the blue today my work calls started coming through to my phone despite the silence this device option being ticked.
So I’ve done some playing around and found that if I change it to silence this device as soon as I close the app down it switches it back on and call come through.Show lessTALTAT
Nice- with some minor flaws
I am teacher. I use this app everyday day to call students and their families. The app is very good for work. It organizes contacts, and works just like a regular cell phone- as far as VM, text, and calls go. One complaint, is that the app. does not update numbers- that have been added as contact- very quickly. It takes about a min. or so. My other complaint is that GoToconnect/ Jive is not compatible with all headsets. It does work with a bluetooth though. Other than these two things- I am very pleased over all.Show lesssun🌞shine17*^*^*^*^^%*%*
Great phone system
GoToConnect is a great phone system and the app has made life much easier. Love being able to seamlessly transfer calls between app on the smartphone and my desktop softphone.C-sta
Voicemail Alerts Issue
When I get a voicemail notification and then click on it to open the app, it should go right to the voicemail, correct? It doesn’t. It opens the app to the recent calls and then I can’t even click on the voicemail tab. I have to close the open and reopen it. And it takes so long to sync once you do open it. I’m not loving this app. There are much better phone system apps out there that have no issues. Please fix the voicemail notifications issue.Show lessTechieGirl!
Anton Burgau
Clear signal, rarely have a bad connection. We run our business thru this line and it has been excellent. I would rate it a six but the scale only goes to five.Anton Burgau
Works fantastically
I like it, but as in everything, we have always a chance to be better. On this case, I would like that we can make a call without opening the app, and go directly from the contacts. Would save time.Davidulloa180889
Consistently difficult
My workplace replaced ALL desk lines with this app.
It has some major benefits - no more putting my personal number on my business card.
Being able to text clients from my work number.
However, the reality is not as smooth as the theoretical experience.
I have a great data plan and yet my calls on this app are often dropped, weirdly echo’d or far away. Sometimes photos are not going through via text. And I can never seem to listen to a voicemail without it going silent while up to my ear (no I’m not touching the screen with my face)
Love it in theory. Looking forward to improvements. Our team at work echos similar issues.
May need to just purchase a second real phone after allShow lessgraylinn542
LOVE IT BUT‼️🥴
We love the system! It works great and is soooo convenient!!! BUT callers often say the phone is glitching or static and even sometimes just goes blank. Not sure what that is from probably the fact that it’s VOIP but other thank that system is THE BOMB‼️‼️‼️👏🏼🙌🏽👏🏼🙌🏽👏🏼💋💚Cys Pinklili
