A Warning About internxt’s 2024 Black Friday Lifetime Deal
purchased the 2TB lifetime plan from Intenxt during their ongoing Black Friday sale 2024, enticed by their promises of “upgraded infrastructure” and a “30-Day Money Back Guarantee—No Questions Asked.” Having been a customer in the past, I knew they had issues with uploading larger files, but based on their advertisements and recent positive reviews, I decided to give them another chance. Unfortunately, I regret that decision.
The Issues
1.Upload Problems Persist: Despite their claims of infrastructure upgrades, I encountered the same issue with uploading larger files that I experienced in the past. This made the service practically unusable for my needs.
2.Refund Policy Not Honored: I requested a refund the very next day (on November 20th, having purchased the plan on the 19th). Their policy clearly states a “30-Day Money Back Guarantee—No Questions Asked,” but I’ve already sent more than five emails, only to be told to “stick around for 60 days.” This is deceptive and completely unacceptable.
Advice to Potential Customers
If you’re considering their Black Friday lifetime deal, do not trust their refund policy at face value. I recommend subscribing to a smaller plan first to test their service, as their advertised claims do not align with reality. Once you commit to their lifetime deal, you may face hurdles getting your money back if the service doesn’t meet your expectations.
Final Thoughts
This experience has left me deeply disappointed and frustrated. If a company advertises a “no-questions-asked” refund policy, they should honor it without making excuses.
This is a warning to anyone considering investing in their 2024 Black Friday deals—think twice before letting them take your hard-earned money. I will update this review once I receive the outcome of the refund request.
The Issues
1.Upload Problems Persist: Despite their claims of infrastructure upgrades, I encountered the same issue with uploading larger files that I experienced in the past. This made the service practically unusable for my needs.
2.Refund Policy Not Honored: I requested a refund the very next day (on November 20th, having purchased the plan on the 19th). Their policy clearly states a “30-Day Money Back Guarantee—No Questions Asked,” but I’ve already sent more than five emails, only to be told to “stick around for 60 days.” This is deceptive and completely unacceptable.
Advice to Potential Customers
If you’re considering their Black Friday lifetime deal, do not trust their refund policy at face value. I recommend subscribing to a smaller plan first to test their service, as their advertised claims do not align with reality. Once you commit to their lifetime deal, you may face hurdles getting your money back if the service doesn’t meet your expectations.
Final Thoughts
This experience has left me deeply disappointed and frustrated. If a company advertises a “no-questions-asked” refund policy, they should honor it without making excuses.
This is a warning to anyone considering investing in their 2024 Black Friday deals—think twice before letting them take your hard-earned money. I will update this review once I receive the outcome of the refund request.
Show less
When it works it works. When it doesn’t it doesn’t.
Often have password issues, simply unable to login.
Works on one device then not. Then works on another device then not.
But when it works, very fast and slick.
Hopefully when they have swatted more bugs it can be a useful product.
Works on one device then not. Then works on another device then not.
But when it works, very fast and slick.
Hopefully when they have swatted more bugs it can be a useful product.
Can log in on web but get password error on iOS
And yes I am using the correct password.
Should be a great tool.
Needs work.
Should be a great tool.
Needs work.
Great app for encryption options
The app is easy to use and looks great.
Its missing key features to make an it extraordinary like iPhone files integration and photo backup.
Otherwise, its a fantastic app for anyone who cares about protecting their data. If you don't, go get Dropbox or some other platform that has access to all of your files.
Then, you are the product, not the other way around.
Its missing key features to make an it extraordinary like iPhone files integration and photo backup.
Otherwise, its a fantastic app for anyone who cares about protecting their data. If you don't, go get Dropbox or some other platform that has access to all of your files.
Then, you are the product, not the other way around.
Show less
The app needs improvements, but the concept is great
Hello!
I did notice issues while using the app : -It is not possible to sync gallery, but we must instead upload files manually. -The files are not stored locally but we must download it each time we want to open/read it. -The app is working a bit slowly, maybe because it is mostly web-based not working on-device (cause it doesn’t work when it is offline) -I get logged out everytime I close the app (perhaps for the same reason as above) -I can’t upload files when I leave the app in background. Below are suggestions for improvements and features : -support for background refresh. -support for multiple selection of the files instead of moving files one by one. -hopefully in the future, support for more on-device functionnalities. -possibility to sync my pictures, so I’d only download those of my friends or those of mine that are not on my device. Oh and -support for dark mode :)
I don’t use Cloud services that much because I don’t have a lot of pictures to upload on a cloud. This service might not be a first-choice for other users though.
Do know, dear Internxt team, that I think this service looks promising in the future. It is a great idea, but I hope one day it will also be a great product.
I did notice issues while using the app : -It is not possible to sync gallery, but we must instead upload files manually. -The files are not stored locally but we must download it each time we want to open/read it. -The app is working a bit slowly, maybe because it is mostly web-based not working on-device (cause it doesn’t work when it is offline) -I get logged out everytime I close the app (perhaps for the same reason as above) -I can’t upload files when I leave the app in background. Below are suggestions for improvements and features : -support for background refresh. -support for multiple selection of the files instead of moving files one by one. -hopefully in the future, support for more on-device functionnalities. -possibility to sync my pictures, so I’d only download those of my friends or those of mine that are not on my device. Oh and -support for dark mode :)
I don’t use Cloud services that much because I don’t have a lot of pictures to upload on a cloud. This service might not be a first-choice for other users though.
Do know, dear Internxt team, that I think this service looks promising in the future. It is a great idea, but I hope one day it will also be a great product.
Show less
Great value
Abundant storage for lower cost than almost all the others. Fast, efficient, polite customer service! Probably has all the features you need, though not as many as the market share leaders.
Stay clear
Tried to use this as an alternative to Dropbox it is utter rubbish their support is non existent they say we will respond in 3 hrs and a day later with all data missing they still do not respond. Lucky I had back ups. Really be warned about the poor support
Windows vs IOS
*Use try version before buying
For Windows, say less; it works amazing. I have not had any problems so far I used.
For the IOS app, uploading photos is quite tricky. First, when you upload, make sure you can open and see the pictures on the app (if not, try a different way)
I saved the photos in Files and uploaded the images through the Files folder.
Noted: upload chunk by chunk to prevent upload failure. Also, it took pretty much longer than the other apps because it encrypts everything.
For Windows, say less; it works amazing. I have not had any problems so far I used.
For the IOS app, uploading photos is quite tricky. First, when you upload, make sure you can open and see the pictures on the app (if not, try a different way)
I saved the photos in Files and uploaded the images through the Files folder.
Noted: upload chunk by chunk to prevent upload failure. Also, it took pretty much longer than the other apps because it encrypts everything.
Show less
Regret getting 10tb
I thought 10 tb for lifetime would be amazing but I rather pay the monthly fee for pCloud then to have a one time payment for this . Photos never show up . Half way through the transfer it fails, when I try to reinitialized the upload process, it starts a new folder completely . Right after I see 7 gb used even after permanently deleting the old file. Developers used to respond to people, but only to good comments but when it comes to negative comments, they offer no reply no solution and doesn’t seem like they want to fix the app. If stacksocial didn’t have a deal on this I wouldn’t have bothered and nobody should bother even with the deal, not worth it. Only reason why I gave it two stars because there is potential in it, but only if the developers do something about it and actually take other peoples critiques into account because they are the users.
Show less
Buggy mess
I’ve been using this storage provider for over a year and every single time it signs me out of my account. Auto upload of camera roll doesn’t always work and is still broken.
