Leave a Review Proton Drive
Worked until endless crashing
Seriously? I paid all this money for a year premium for all services thinking this is better than Microsoft and after working ok and taking forever to work on 65k photos to backup, it was down to the last 1k and started over ? Meaning I had all the photos just the count reset and then it stopped working before last weeks update. Just starts, shows 3 weeks ago photos, says loading and crashes out. Restarting phone, app, clearing cache does nothing. iPhone 13 Pro Max 1 tb. With 500gb free so it’s not my memory. At least its encrypted although I can’t even load to view since it just quits out.Show lessjohnnyk802
Developer Response
That doesn't sound right! Please report this to us via the in-app 'Report a bug' option and make sure to include your app logs, so we can look into it. Thank you in advance.Slow and Half-Baked
Proton Drive is great from a security perspective, but as per usual, Proton releases incomplete products that are missing basic features and run poorly. Proton Drive has been out for a while now, and I can still only upload ONE FILE at a time. Is this some kind of joke? Additionally, the speed of upload/download is incredibly slow.
Oh and I almost forgot to mention - uploads have recently been failing all the time. The app has almost become unusable.
It seems like Proton just has a couple devs who work on all the mobile stuff, and they end up neglecting certain apps/devices for months or years on end with zero progress because they are caught up with other things. Either that, or all the employees have 100 committee meetings before they change anything. Either way, as a Proton user for multiple years, I’m very disappointed in this app. Do better.Show lessBeezer Twelve
Developer Response
Thank you for your feedback! The current limit on the number of files you can upload simultaneously is 10 and we're working on increasing it in future. In the meantime, however, you can upload more than 10 files via the Files app (opt to 'Save to Files' and browse for Proton Drive in the offered Locations). Please report the failed uploads and the issue you are experiencing with speed via the in-app 'Report a bug' option, so we can further investigate. Thank you in advance.It kind of works .. here’s why
I like it because i can store data on here without Google reading it, even though it has a long way to go to compete with Google docs
1. The app directs you to your internet app. This makes it slow and takes about 10secs to edit the document once it’s opened - very annoying
2. When copying things over from your Notes app / Google docs, it won’t allow you to paste videos within a doc - another annoying con of the app. It’s 2024, almost 2025, video dominates the world. Please update 🙏
Additionally, when copying things over, it might delete previous text as this happened to me 3 times today. It makes me question if it will actually maintain all of my text over time or if it will delete it without my knowledge 🧐
If this was updated, i would give it a 5 star. Overall, im just going to use it as backup rather than my dominate internet database.Show lessBriggs93
Developer Response
Thank you for your review and feedback! We've passed it along to our team internally, to help prioritize future implementations Note that Docs were just recently introduced, and many tweaks and improvements are yet to come. If you are constantly able to reproduce the issue with copying things over, we'd appreciate it if you reported it to us at: https://proton.me/support/contact.