StreamMagic by Cambridge Audio User Reviews

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Apart from a few minor issues it was good

Compared with it's peers, this is a brilliant App. In fact I purchased Cambridge equipment to replace a good streamer and amplifier system only because the App for that was so terrible and the manufacturer ignored all comments from users. This App is not perfect. The streamer (EVO) must be turned on and fully connected to the network before opening the App, otherwise it does not connect. It is iritating that when selecting library, it still shows service which have not been set up. e. g. I set up to use Qobus, - why give me Tidal and Deezer? I do not use Google Cast and have not set it up, yet the EVO still bombards my router with attempts to connect to it.

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pete149

2 months ago

Response from developer

Hi, we're really pleased to hear you're enjoying your player but we're sorry that you're experiencing these issues, please contact our support team via the Feedback section of the app so we can discuss them further. Thanks for your patience, Cambridge Audio

Banish “What’s New” from Home Screen

It is impossible to configure the StreamMagic app to resemble the screenshot images in this AppStore page. And it has never been possible.

When opening StreamMagic on iPhone 15 Pro (or any other model, iPhone 8, 13, others, I’ve tried a bunch) the useless “What’s New” carousel takes up the entire middle of the screen. NOT SHOWN IN THIS APPSTORE PAGE. There is no way to get rid of this abomination of product marketing self adoration.

What we want: Tell us what’s new when there is something new in an app or device firmware update. Then never again. If we do want to go back in history, we’ll go to the settings page and will expect to find release notes there.

As a result of this atrocious design that even the product marketing team hides from the AppStore screenshots, I don’t use this app. I use Roon and Tidal Connect to avoid ever opening StreamMagic. FIX THIS. DO IT NOW.

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Mauiboy59

2 months ago

Response from developer

Thanks for this detailed feedback, we understand your request and your ideas are valuable to our team. They've been passed on to the developers and hopefully we'll be able to make improvements for release in a future update. Kind regards, Cambridge Audio

Music listening for lazy mind

Cambridge EVO150 got me into streaming music listening although some of them debating for music quality for streaming.
EVO150 has all for me to enjoy streaming music.
Million musics available thru music service which got me dig in for older albums I remember in young age. You don’t have to look for old vinyl records. Its on my finger tips.
Only hope is some day Cambridge can integrate Apple Music application will be nice. Currently using HDMI input from TV set or Apple play to streaming which can degrade the digital quality.

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Sangylee

4 months ago

Response from developer

Thanks for this great review, we're pleased to hear that you're enjoying your player! Your request has been noted :) Happy listening, Cambridge Audio

iPhone disconnects from CXN100 ALL THE TIME.

Have tried using app on both my personal and work iPhones and both disconnect from unit all the time and will not reconnect unless you perform the entire “install new device” procedure from the beginning. Unit continues streaming and remains connected to wifi but cannot be controlled with app. Have been discussing this with Cambridge tech support via email over a week now. Have tried numerous remedies to resolve issue all centering around my network. They are trying their best to blame my network even though all my other wireless systems (Alexa, echo, Roomba, others) and their associated apps work flawlessly. They refuse to believe it’s their issue (either faulty app or faulty unit) and are constantly trying to deflect from the fact that it’s their product that could be at fault.

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MusicLover 68

4 months ago

Response from developer

Thanks for contacting us, we sincerely apologise that you've been experiencing issues with your CXN100. We'll look in to this support ticket and make sure that we have investigated all possibilities with the engineering team. We're hopeful we can resolve this issue, thanks for your patience. Cambridge Audio

Shame no cache

This App would be much more slick if it cached the playlists from previous use.
Currently every time it’s opened, there’s a wait for it to connect to streamer, determine that hard drive is connected & read it’s contents before displaying on phone screen.
I would suspect the vast majority of users are like me & don’t change hardware status between usage. So therefore playlists etc are the same & could be shown immediately. If a change to the system is detected, then that can be updated once the connection & reading of storage has taken place. The amended list then being cached for next time.
If playlists could be added to favourites that’d be good too. Other ways of searching such as most recent would be welcome.
Most times it connects quickly, but there have been too many times when it doesn’t & I have to switch off & reboot phone to get it to connect.

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Baxter Bradford

4 months ago

Response from developer

Apart from a few minor issues it is very good

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pete149

5 months ago

Response from developer

Great (when it functions)

Frustrated cxn100 customer here. Love the app when it works but spend 30% of my time frustrated when it won’t allow me to connect to Tidal. I restart, I shut the app down, I do the updates, I unplug and plug back in. Yeah… this has me regretting my purchase. I keep hoping it will get better… thank goodness for a CD player or I’d have nothing to listen to. 2 stars for when it works.

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GratefulGarret

6 months ago

Response from developer

Hi, we're sorry to hear that you're experiencing these issues, we really want to get this solved for you. Please contact our support team via the Feedback section of the app so we can help get things working as they should be. Thanks for your patience, Cambridge Audio

The app used to work…

The app used to work. Not anymore. I can no longer connect to my CXN V2 nor my MXN10. I can still airplay to the MXN10, no longer to the CXN. Same lack of connection on my phone and my tablet. Both used to work fine.

These problems started when the icon for the app changed. Now I have to decide to keep the hardware in its hobbled state or switch to something that works. Not sure what that would be.

Very disappointing. Especially since I actually recommended Cambridge to my friends. Not anymore.

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Unhappyzz

7 months ago

Response from developer

Hi, thanks for bringing this to our attention. We'd like to be able to solve this major problem. Would you mind contacting us via the feedback section in the app so that our support team can better understand the situation. Our app shouldn't have any affect on the performance of AirPlay at all so we need to ask a few questions, but I'm sure we can get you back up and running. Thanks for your patience, Cambridge Audio

Average and frustrating software

Standard responses: did not add track to queue and, when looking for my server, nas found but no content found.
If there was an issue with set up id understand, however, it was all working for a while but then suddenly couldn’t locate the files. No changes had been made, just couldn’t locate my music.
I’ve now given up and have bought an alternative streamer. Which, I hasten to add found my nas and all the music instantly. Such a shame as the product itself is great. I also own the Cambridge cd transport and cxa81 which are so good.

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bezzie73

8 months ago

Response from developer

Hi, sorry to hear you're having this problem. Please make sure that your player is running the latest software (check on the unit settings page in the app). If you still aren't able to add the tracks to the queue please contact our support team via the Feedback section in the app, I'm sure we'll be able to help get things working as they should. Thanks for your patience, kind regards, Cambridge Audio.

App appears not to connect with CXN100

Attempting to connect using iPad. Downloaded the app, used Ethernet chord to connect CXN100 to network, CXN showed connected. Assured both iPad and CXN were on the same network. Used the wired connection option. App cannot find the device. Bluetooth option not available either. Tried factory reset. Same result. Integrated power amp when using same Ethernet connection has no problems. Please, any ideas?

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beonot

9 months ago

Response from developer

Hi, we're sorry to hear you're having problem connecting to your CXN100. It sounds strange that your aren't able to connect to Bluetooth either. Please contact our support team via the feedback section in the app, they'll need to ask some questions but we're sure they'll be able to help you get things up and running properly. Thanks for your patience, Cambridge Audio