KeyNest App User Reviews

KeyNest App
KeyNest App
KeyNest Services Ltd

Top reviews

Airbnb check-ins

Super useful for my Airbnb check-ins

Good concept -Poor execution

Love the concept of KeyNest but it has some work to do to get it right. Even after the latest update which claims to have foxed the issue to log in with Airbnb - it still doesn’t work. Keep getting errors unable to register user.
Local KeyNest store has the wrong Timezone associated with it so (we’re in Melbourne and Timezone set is 10 hours behind) trying to set up restricted time codes is confusing for both me and the guest.
Subscription is $527 per year - so expensive for something that isn’t working seamlessly.
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Can’t login

Haven’t been able to login for awhile. Clicking the login with Apple ID button doesn’t do anything.

Much easier to use the web version.

signs me out 24/7

annoying that i just get signed out durring critical moments and it leaves me in a crunch

Great service, app needs notifications though

Great service, works well and has made my life a lot easier. However no notifications on the app is a real miss.

A lot of bugs, not convenient at all

I took a yearly plan subscription with keynest as my owner corporation asked me to find a safe key exchange for my short term accommodation and keynest is the only provider at the moment. I pay AUD480 a year. It’s a lot! But the keynest point keeps calling me because their app keeps sending error messages, it has a lot of bugs! A few days ago, they just stopped entering the codes and scanning the fobs as they waste a lot of time with the keynest app and most of the time is not working. I was happy to pay to propose a safe key exchange, but now I just pay for nothing!!
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Works perfectly

This app is perfect and would recommend all other store managers to download it. Easy to do a key audit and call customer support on a simple click of a button! I used to have a KeyNest phone in my store but when I found out I could have all my staff do it from their personal phones I decided to transfer to that. No more hassle, more efficiency and more time for us to deal with the footfall in store! Great to be able to send our feedback to KeyNest too so they keep everything updated to our needs.
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Awful

App is awful, spent hours trying to log in through air bnb but doesn’t allow as co-host.

Keynest shop also awful but that’s not the apps fault.

Great company

Such a great idea. Love their product. Revolutionised AirBNB!

Great App

Easy interface, doing everything I need. Recommending it to all airbnb hosts.

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