Bad App and Customer Support
You would think a company that has the ingenuity to make the best foldable bike in the world would be able to have a basic app that works. I was traveling from out of the country and was so excited to use the kiosks in London during my trip. It took hours to set up an account with tech support because they could not verify my phone’s location while on wifi at my hotel. Tech support also continued to gaslight me and tell me “there is nothing wrong with the app.” All the bad reviews say otherwise.
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