Easy to use
Great way to report issues. Prompt response on the report being acknowledged. However the problem sometimes doesn’t get fixed. It shouldn’t take months for a street light to be fixed. Multiple lights out on a block can lead to an unsafe feeling at night.
Good intentions
The app has good intentions and would be great if it actually worked properly. I keep getting an error message every time I try to submit. It seems to be due to the location you have to select (which I did select one) but you have to put in an exact address not just the area of the street that the problem is located? I just wanted to report a pothole not a random person’s address! Not worth it.
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Terrible app
It doesn’t work. I removed it and re-downloaded it and still doesn’t work. Every time I attempt to submit something it freezes when I try and upload anything.
Can’t get complaint to submit
The concept is great and I applaud the city for doing this but after several attempts I can’t get a complaint to actually submit.
Response from developer
If you are having problems submitting, please let me know where in the app you are encountering problems. We want your submissions or we wouldn't have released the app. Please email us at gis@bethlehem-pa.gov with details about your problems with submission.
Great idea
I gave this app 5 stars simply because it’s great that it was developed and put into use. I haven’t actually used it yet. I love that my city is keeping up with technology.
