Live Reviews:
My NRG

My NRG

Your NRG account on the go!

⭐️4.0 / 5
Rating
🙌20
Ratings
📼5 scs
Content
📦~ in 2 months
Updates frequency
🗣❌ unsupported
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All Versions of My NRG

4.8.0

June 28, 2024

The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app.
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4.7.0

March 7, 2024

We have added 15 electric vehicles from popular brands that can be linked to the app. We’ve also made other updates to enhance the app user experience.
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4.6.0

November 1, 2023

We are continuously making improvements to our app! With this version, we have upgraded the natural gas enrollment experience for eligible app users.
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4.5.1

August 14, 2023

We've made some bug fixes to improve your experience. Log in/register your NRG account and access your utility account details.
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4.5.0

July 25, 2023

We have upgraded the electricity and natural gas plan change experience for App users. Also personalized the Rewards experience for eligible users. Log in/ register your NRG account to access your utility service details. Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.
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4.4.0

April 27, 2023

We have added Refer a Friend for customers to earn referrals via the My NRG App! We have improved our dashboard and made various enhancements for you. Log in/ register your NRG account to access your utility service details.
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4.3.0

March 15, 2023

Introducing the My NRG App in Dark Mode! We have improved the user experience of our connected services section. Log in/ register your NRG account to access your utility service details.
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4.2.1

January 10, 2023

We've made some changes to improve your experience. Log in/register your NRG account and access your utility account details. Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.
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4.2.0

December 1, 2022

With this release, we are providing an easier way to add Natural Gas Service for our eligible customers. We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV). Log in/ register your NRG account and access your utility service details. Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.
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4.1.0

September 29, 2022

Thanks for using the My NRG App! With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support.
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Price History of My NRG

Description of My NRG

The My NRG mobile app offers comprehensive energy management for our electricity and natural gas customers in the Northeast. Easily manage your account on the move by registering or logging in with your picknrg.com credentials. Our chat support team is available Monday through Friday, from 8 am to 8 pm EST, via the app. Features: • Manage all your NRG accounts with a single login • Receive notifications to renew or change your electricity and natural gas plans • Enroll in natural gas service (availability varies by service area) • Monitor your energy consumption monthly and annually • Refer your friends and family to earn a referral bonus. • Keep track of your NRG Rewards - travel points/miles (redeemable with our partners), charitable donations, or cash back. • Link your electric vehicle (compatible with 22 EV models), Nest Thermostat*, and Enphase Solar account • Access FAQs and reach out to us via phone, chat, or email • Locate your utility's contact details to report power outages • Provide feedback to enhance your app experience *NRG is not affiliated with Nest or its marketed products and services. Nest Thermostat is a trademark of Nest Labs, Inc., and all related rights are reserved. Should your Google Nest not appear in the My NRG app following a version update, please unlink and relink the device.
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My NRG: FAQ

Is My NRG iPad-friendly?

Yes, My NRG offers an iPad version.
The My NRG app was developed by NRG Energy, Inc..
Your iOS device should have iOS 14.1 or later installed to run the app.
My NRG has an impressive rating of 4.0 out of 5, indicating that it is a top-quality app.
The App Genre Of The My Nrg App Is Utilities.
The latest version of the My NRG app is 4.8.0.
The latest My NRG app update was released on July 4, 2024.
My NRG was first made available on February 5, 2023.
Safe for kids, with no inappropriate or mature content.
My NRG is now available to use in English.
Sorry, My NRG is not part of Apple Arcade.
No, My NRG is not eligible for in-app purchases.
Unfortunately, My NRG is not fully compatible with Apple Vision Pro.

Screenshots of My NRG

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ipad

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Reviews of My NRG

  • Useless

    With the amount of emails, the app barely works. It was also stated that if you download the app you would receive a new thermostat to use with your NRG service. I deleted the app and I’m going to find a new supplier. Bye NRG

    Developer Response

    Thank you for reaching out, and we're sorry to hear about your experience. We would appreciate the chance to look into this, as this is not the experience we want anyone to have with NRG or our app. Please reach out to us directly at picknrg.com/chat to speak with a member of our team who can assist.
  • Good App

    App works! Got a free Google Nest for downloading it. Intro pricing was good but goes back up after 12 months.

    Developer Response

    Hi! Thank you for your five-star review of our app. We are here to help if you ever need to speak with a member of our customer service team: picknrg.com/chat.
  • App doesn’t work.

    I can’t even log. The feedback option won’t accept comments. Total fail. I don’t have time to horse around with this.