My NRG

My NRG

Your NRG account on the go!

Free
Click to generate a QR code for easy access to the app on the App Store

Details about My NRG

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages

Features

Developer of My NRG

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My NRG screenshot #5 for iPhone
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🙌21
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Version History of My NRG

5.0.0

November 5, 2024

The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience.

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4.9.0

August 1, 2024

We have made security improvements and updated the user experience for our customers.

4.8.0

June 28, 2024

The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app.

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4.7.0

March 7, 2024

We have added 15 electric vehicles from popular brands that can be linked to the app. We’ve also made other updates to enhance the app user experience.

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4.6.0

November 1, 2023

We are continuously making improvements to our app! With this version, we have upgraded the natural gas enrollment experience for eligible app users.

4.5.1

August 14, 2023

We've made some bug fixes to improve your experience. Log in/register your NRG account and access your utility account details.

4.5.0

July 25, 2023

We have upgraded the electricity and natural gas plan change experience for App users. Also personalized the Rewards experience for eligible users. Log in/ register your NRG account to access your utility service details. Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.

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4.4.0

April 27, 2023

We have added Refer a Friend for customers to earn referrals via the My NRG App! We have improved our dashboard and made various enhancements for you. Log in/ register your NRG account to access your utility service details.

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4.3.0

March 15, 2023

Introducing the My NRG App in Dark Mode! We have improved the user experience of our connected services section. Log in/ register your NRG account to access your utility service details.

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4.2.1

January 10, 2023

We've made some changes to improve your experience. Log in/register your NRG account and access your utility account details. Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.

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Price History of My NRG

Description of My NRG

The My NRG mobile app offers comprehensive energy management for our electricity and natural gas customers in the Northeast. Easily manage your account on the move by registering or logging in with your picknrg.com credentials. Our chat support team is available Monday through Friday, from 8 am to 8 pm EST, via the app. Features: • Unified Account Management: Access all your NRG accounts with a single login. • Plan Notifications: Get alerts to renew or change your electricity and natural gas plans. • Service Enrollment: Sign up for additional NRG services, including electricity and natural gas (availability varies by area). • Energy Monitoring: Track your energy consumption on a monthly and annual basis. • Referral Program: Earn bonuses by referring friends and family. • Rewards Tracking: Manage your NRG Rewards, including travel points/miles (redeemable with partners), charitable donations, or cash back. • Device Integration: Link your electric vehicle (compatible with 22 EV models), Nest Thermostat*, and Enphase Solar account. • Customer Support: Access FAQs and contact us via phone, chat, or email. • Utility Contacts: Find your utility’s contact details to report power outages. • Feedback: Provide feedback to improve your app experience. *NRG is not affiliated with Nest or its marketed products and services. Nest Thermostat is a trademark of Nest Labs, Inc., and all related rights are reserved. Should your Google Nest not appear in the My NRG app following a version update, please unlink and relink the device.
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My NRG: FAQ

Is My NRG iPad-friendly?

Yes, My NRG offers an iPad version.

Who released the app?

The My NRG app was developed by NRG Energy, Inc..

What is the minimum iOS version needed for My NRG to work?

Your iOS device should have iOS 14.1 or later installed to run the app.

What user rating does the app have?

My NRG has an okay rating of 3.9 out of 5, according to user reviews.

What category is the My NRG app?

The App Genre Of The My Nrg App Is Utilities.

What is the newest version of My NRG?

The latest version of the My NRG app is 5.0.0.

What is the release date of the most recent My NRG update?

The latest My NRG app update was released on November 30, 2024.

What was the release date of the app?

My NRG was first made available on February 5, 2023.

What age group is My NRG suitable for?

Safe for kids, with no inappropriate or mature content.

What are the languages available on My NRG?

My NRG is now available to use in English.

Is My NRG part of the Apple Arcade lineup of games?

Sorry, My NRG is not part of Apple Arcade.

Is My NRG eligible for in-app purchases?

No, My NRG is not eligible for in-app purchases.

Is My NRG fully compatible with Apple Vision Pro?

Unfortunately, My NRG is not fully compatible with Apple Vision Pro.

Can I expect ads while using My NRG?

No, you can not expect ads while using My NRG.

Alternatives to My NRG

Reviews of My NRG

Terrible

Their app is terrible, as well as any promotion is a scam, I signed up through Lowe’s, and never got any promotional gift card so beware.

Useless

With the amount of emails, the app barely works. It was also stated that if you download the app you would receive a new thermostat to use with your NRG service. I deleted the app and I’m going to find a new supplier. Bye NRG

Response from developer

Thank you for reaching out, and we're sorry to hear about your experience. We would appreciate the chance to look into this, as this is not the experience we want anyone to have with NRG or our app. Please reach out to us directly at picknrg.com/chat to speak with a member of our team who can assist.

Good App

App works! Got a free Google Nest for downloading it. Intro pricing was good but goes back up after 12 months.

Response from developer

Hi! Thank you for your five-star review of our app. We are here to help if you ever need to speak with a member of our customer service team: picknrg.com/chat.