Leave a Review ComEd
Most of the time the app doesn’t work
There is always some error that prevents it from working. When there’s a storm watch, it changes the features for you even though you yourself are not affected by the storm. It would be nice to have an easy to access toggle to turn it on or off.
If you have hourly pricing, you cannot check the price while the storm watch is on, why not? Also, it never loads the savings and other analytics - it’s in permanent lading loop.Show lessno game tracking
Not feeling this app…
I contacted a representative a couple of days ago concerning the app showing that I owed a certain amount by 6/26 when I already paid the bill 11 days earlier. I was told that the amount it was showing was the new payment due in July. Today I looked at it and it was $50 more!
Also get errors trying to set my options for email delivery of the bill. No longer receive email notifications when a new bill posts!
Really not a very user friendly app.Show lessweegs2
Customer service
I’ve called can’t get thru. When I do too many prompts to go thru before you get a person! I just got a text on my front page. It said if u have a problem playing ur bill call customer service, that’s a joke. I used to love your customer service but now it’s just a mess!! I do have a life, waiting over 15 minutes is ridiculous. Then it tells you call on certain days when not busy, you get sane answer we’re very busy today!!! Wow. Last month it took three different days in same week to get to talk to a person!!! I can’t get that time back I wasted holding my cell waiting!!!Show lessJ B Scotch