What happened boost.
They make changes mess it all up representative don’t no how to help tell you to go to the store for help. Why are they getting paid if they can’t support. Been with boost over 20 years. They were above all the rest. Now after 20 years they are not the same company and not for the better. Reading the reviews it seems I am not the only one with this problem and support makes it seem like I was the only one. Don’t they know I can read. Just read one had the same problem and he still without a phone. There is a lot of problems with boost since upgrade and now a third party. Looks like boost is going downhill. It’s so sad. The only service I had that I could be very happy with and now that’s gone. Can anyone say helium. Update still no phone I urge everyone to go and report to BBB I did. Since boost sold the company to a man only intrest is to set his family up for the future. Like I said over night they changed my plan. They did something cause the have the wrong phone on my account. They stole half of the money I paid for service because I don’t have service and their support are incompetent do no their A&& from their elbow, rude and can’t support anyone anymore. My only regret with boost is what’s going on and now this company Ecostar has my information and they are buying up everything Boost, Dish, Hughes Satellite and more.
Show less
Great Idea
Love the idea of this. Sure, to save a few bucks.. I’ll log in. Watch some videos. I have no problem with that. I just find it funny how.. when it’s time to log in for the 7th day in a row for bonus points.. there’s always a problem. The site is unavailable or whatever. I have to start my streak all over again. If your coverage is so great, why I am experiencing problems.. especially on day 7??? If you don’t want to give people a few more dollars off their phone bill.. change the program. UPDATE. so tired of the “you have watched all of the videos for today. Check back later” messages. Really?? At 2 boost coins which equals to 2 CENTS per video.. why would I be limited?? If you are cutting back.. stop this program all together. Don’t send me another response about contacting you. Fix this or stop this. You’ve gone done that 1 star because that’s the lowest I can go.
UPDATE. They really need to add an option for zero stars. Now, the only option is to watch a video for 1 point. 1cent. Most of the time it says .. we a preparing videos.. check back later. You can respond to offers.. but none of that works either. I hope they either fix it or just quit doing this!
UPDATE. They really need to add an option for zero stars. Now, the only option is to watch a video for 1 point. 1cent. Most of the time it says .. we a preparing videos.. check back later. You can respond to offers.. but none of that works either. I hope they either fix it or just quit doing this!
Show less
Response from developer
We’re saddened to hear that you are experiencing these issues. It’s important to us that this gets taken care of ASAP. Let’s move this conversation over to our Facebook page: Boost Mobile - Home (facebook.com) or our Twitter: Tweets with replies by Boost Mobile Care (@BoostCare) / Twitter. Please send us a PM, so we can get started. You can also give us a call at 833-502-6678.
Another Month of Taking Away App Functions
I guess you are intent on taking all of the boost coin ways to earn away from this app. Can’t make it a whole month without the app being down. Forced to update twice this month already and now almost every feature is gone. Searching for another cellular carrier. This is just not worth the the effort each month. Now my 7 days of videos bonus and wheel spin and 7 days spin bonus is gone completely. The daily sign in bonus is gone as well. A nickel a day is all you get for watching videos at a penny a video. You sent an email talking about changes to the duration boost coins could accumulate and never mentioned that every bonus was eliminated or that the daily sign in bonus is gone. You even took the timer away that showed how much time is remaining before you could start collecting boost coins. I know it was tied to the wheel spin but you could have moved the timer to the video section. It’s clear that there wasn’t any thought to this except to eliminate over 75 percent of the ways to earn anything towards your bill while wasting the time of your customers to watch a few videos because you make money from that from bitcoin. I tried the offers feature before and was not rewarded so I won’t waste my time on that again. Good luck to you. You are going to need it. People are going to leave Boost for good after this.
Show less