Take command of your wireless service, anywhere at any time! The Simple Mobile My Account App lets you manage most aspects of your wireless service right from your phone.
Here is how it works:
-Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Simple Mobile Account) or you can create an account by selecting Create an Account.
- Once logged in, you will be able to see your Service End Date, keep track of your Data Usage, ReUp your Service by selecting ReUp with Credit Card or ReUp with PIN if you have an Airtime PIN.
-Other features include Auto-ReUp Enrollment, Stash management, Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator.
Not a Simple Mobile customer? Switch now! Visit us at https://www.simplemobile.com for more information
Simple Mobile from TracFone, a Verizon Company.
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Summary of user reviews
Positive highlights
💰
This app hasAffordable plans and prices
🎁
This app hasReward points system to earn free service
📱
This app hasConvenient app for managing account and payments
🤝
This app hasGenerally good customer service experience
🔍
This app hasAbility to track data usage in app
🌐
This app hasReliable network coverage in most areas
Negative highlights
🔒
This app hasIssues with account access and password resets
📞
This app hasInconsistent and poor customer service in some cases
🔌
This app hasConnectivity problems and dropped calls in certain areas
🔄
This app hasDifficulty using reward points for certain plan types
🔍
This app hasLimited visibility into call history and usage details
🧠
This app hasConfusing policies around plan changes and add-ons
IF you want to ruin your day, waste your time and money feel free to use their service. Worst customer service ever and the most wicked people I have ever met in my life. This people deactivated my phone number and couldn’t réactivité it now I lost my phone number that I have been using for years and when I contacted the customer service they kept bringing me in circles doing the same thing over and over again without fixing anything , they blocked my number can’t reach out to them again, the last agent I talked to hang up on me while I was trying to explain to him my experience. It’s a very long sad and disappointing story to be short just save your money and time they’re are better services out there that would love you to be part of their company, not this one they have become too rich to care about their customers.
