Awesome
Best app
Extremely slow service for Same day service
Took an abysmal 9 hours for package to get delivered with no response or guarantee from customer service. Package is sent from one hub to another making what is otherwise a 3-4 hour job (from competing companies offering the same services) a whole day chore. App is useless other than tracking. Cheap fare, bad service.
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Bad bad service
DON’T ever ever use their NextDay service. Other REGULAR courier service can even deliver faster lol worst courier service I’ve ever had in my life. Had the same problem twice, shipment was so late that they did not even bother to improve the second time. Both sellers complain the same thing- their order did not get pick up on time. What’s worst is that the Customer Service didn’t even bother to apologize as well. Didn’t they get trainer basic CS etiquette? I have never written any review before, I had to so others won’t experience this HUGE dissapoinment. Please improve otherwise do not offer ‘NextDay’
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