Leave a Review Word Search
Great game
I’m really enjoying this game but I’m currently stuck because it keeps freezing when I solve the level I’m on and won’t go any further. I’m on an iPhone 8 and I’ve tried restarting both the app and my phone but neither worked. I haven’t removed and reinstalled the app because I don’t want to risk losing my progress. Kind of upsetting because I really like the game.Show lessNYOUNG123
Original
Update: I was disappointed to see a form letter-type response to my review. There doesn’t seem to be any plan in place, or being developed, to address this issue. Guys, how difficult can it be to address a user’s legitimate problem or suggestion specifically? You aren’t having to deal with a lot of them every day. Take 10-30 minutes each day and make your customers feel valued with a response addressing their specific review. Repeatedly using identical form letters to respond to your customers makes them feel demeaned and unappreciated, and I felt like I had just been brushed off and dismissed. So, I’m going to “dismiss” (read “delete”) this game.
When I saw this in the App Store, I thought, “Finally! A word game that is substantially different than the others!” And it is! Gameplay is unlike any other word game I’ve found. It’s enjoyable, if not particularly challenging. My problem with this game are the liberties taken with the words and phrases used as answers to the puzzle. I’m not sure where the creators of the individual puzzles are from, but often the answer has little to no connection to the stated category. With a little care and creativity, this game can make sense in addition to being quite a bit more challenging.Show lessDaddy's Clouds
Developer Response
Hi there, thank you for the updated review! I'm sorry that you were unhappy with our previous response. We value all feedback coming from our players and we appreciate you taking the time to share your thoughts regarding the words, phrases, and categories available in this app. If you have further feedback to share, you can always reach out to us directly from within the app's Settings menu. Thanks for playing!Wrong movie for phrase
Today’s puzzle was a quotable film phrase. The answer to the puzzle was “Nobody puts baby in the corner” You then said the phrase was from Flashdance. That is incorrect. The phrase is from Dirty Dancing.Mayflower1966
Stuck on one screen.
I really enjoy this game. However, I’m stuck on one screen. It’s asking for the name of a woman and who she played in the movies. I knew the answer, but when I tried to submit it, it just froze. Help!LynneCK
Advertising gone wild
Great game, but as of today there is some ad that continually pops up during play. It’s a small banner ad on the bottom that seems to cycle every 5 seconds or so and covers the entire screen. I don’t mind a banner ad or ads between games, but constant interruptions like this make the game unplayable.
Don’t bother replying. I’m just letting you know. I’ll come back in a few days to see if the issue is still around and decide then if I want to continue.Show lessRoyalecheese2001
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry that you've encountered misbehaving ads. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-1024589 so our team can help. We look forward to hearing from you!Game stopping after filling In quote
Game keeps stopping after I fill in the quote this has happened more than once each time I have had to reload game from the start can you fix it please, other wise a good game.70Rosebud
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're seeing freezing in the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-1018874 so our team can help. We look forward to hearing from you!Highly addictive
Please fix the issue of freezing after playing daily game making it unable to play the others.
I LOVE this game! There are some errors which makes one second guess. But, overall challenging and a lot of fun.Gizmodom
Ads
Ads on the bottom are distractingstonefly6
Developer Response
Hi there, thanks for the review. We appreciate your feedback! Our team is always looking for ways to improve our apps, so we really appreciate you taking the time to leave a review. Please don't hesitate to Contact Us with any additional suggestions or feedback you have to share with our team. Thanks for playing!Problems
I love this game but recently as soon as you try to submit the answer it freezes. It’s very annoying and it’s putting me of playing and I’m thinking of deleting it. I love mobilityware games generally but this isn’t enjoyable anymore.ni golfers
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're seeing freezing in the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-1013580 so our team can help. We look forward to hearing from you!Crashes = Move to another game
I really enjoyed the game when it worked. I like that new categories were added a few months ago, but my issue is like others in that you complete a game and then it freezes. This happened many months ago but it resolved. Now it is happening again. I don’t want to shut down and restart the game every time I play.Show lessvernik68
