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Great game, but has many problems
Like others have mentioned, it freezes up when you get to the famous couples part, but it also throws in a frozen black screen at random. Also, if I have to close the game where I am part way through a solution, and then come back to it later, it throws the ads at me again. Overall, I am losing patience with this game due to its built in instabilities.Show lessMaripac
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're seeing freezing in the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-996363 so our team can help. We look forward to hearing from you!Bug fix needed
I like playing the game but lately it freezes after I have completed a puzzle at times. It won’t re-set and need to get out of it to another puzzle, very frustrating
Well, this is still an issue. I sent a screenshot of what my screen looked like when it freezes, but nothing has changed.
Time to try another gameShow lessthe old chook
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're seeing freezing in the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-977761 so our team can help. We look forward to hearing from you!Love the game .......but keeps freezing on answer summission😢
I only downloaded the game yesterday (26 Aug.) Having lots of fun with it, BUT now when I try to ‘submit’ the answer it freezes tried everything. Why is this happening?CutieLindy
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're seeing freezing in the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-975002 so our team can help. We look forward to hearing from you!Great game
Love this game but when I press submit the game freezes.
I am using IPad 5 th generationBrisas1111
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're seeing freezing in the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-974410 so our team can help. We look forward to hearing from you!Love the game, BUT...
Game frequently freezes or crashes, and often opens off centre, and with only about half of the game visible. I have to close the game completely and reopen, then it works for awhile before doing it again. I also have the sound and music turned off, but some of the ads play music anyway. I have automatic updates turned on, so always have the latest version.Show lessSimplySuzi
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're having issues with the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-965807 so our team can help. We look forward to hearing from you!Love the game
Being in my 80s, it really keeps my brain active, love the vast amount of different answers and themes, OK the ads can be frustrating, but seeing it is a free game, It is OK just enjoy, Cheers Flo G
Thank goodness we have it back again after updates
But now after updates, too much freezing, had to cancel and download again so after being on over 2200 games back to square one and sort of lost interest as puzzles do not seem so interesting,
July 29th, after restarting this game and getting to to a good tally again, I am once again frustrated, with screen freezing and having to restart all over again, this time Unfortunately so frustrated have decided not to carry on with the game and will be deleting it, just cannot be bothered with it anymore, Flo GShow less#1003
Developer Response
Hello Flo, I'm sorry to hear about the freezing issue that you've experience. Did you try force closing the app and then reopening the game? This should help so that you can return to playing without issues. My hope is that you'll reconsider deleting the game and give it a try at some point in the future!Solve problem
I love this game. But now once I solve the puzzle and hit submit it stays in the same screen, it doesn’t allow me to continue.Comediandawg
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're having issues with the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/word-search/ to Contact Us with your ID MW-959639 so our team can help. We look forward to hearing from you!Love the game and MobilityWare
I really enjoy the game, so when I correctly Solve a puzzle I’m frustrated that the game freezes and won’t advance. I have to close the game and reopen it...then it freezes on the next “success.” I hope you can correct this so I can have more fun with it 👍Mfmixer
Buggy update
I have been enjoying this game but the latest update not only increased the advertising but is buggy. When I hit the Submit button it doesn’t move on to the next game, I have to shut down and start again then I miss out on my free picks etc. please fix the bugs!Willow5075
Developer Response
Hi there, we want to get this ad issue straightened out for you right away. Please force close your app and then restart your device. Next, submit an in-game message with your ID MW-954995 via Settings » Support » Contact Us. This will help our Support team get the info they need to properly assist you. We hope to hear from you!Want to give 5 but.....
Was going great. Now I play a game and it never progresses past the submit after I solve the puzzle. Just sits there.
Want to love it but till it is fixed I will move on to another one and check in to see if they have corrected the issue
Is fun and makes you think just fails at the end2 SWM KDZ
