Leave a Review Euki
Please for the love of moon cycles everywhere, please fix this bug.
Could you please fix the glitch that doesn’t recalculate cycle length?
The cycle tracker is way off. And even though the last four cycles have begun at the same interval of time, it’s still off by a week due to a fluke cycle that began early. And every cycle before the fluke also began at the same interval of time as the cycles after the fluke. I thought that after a few cycles it would recalculate to accurately reflect what the new data is showing, but it hasn’t and I don’t think it ever will.
I really like this app, but the fact that it’s an entire week off makes it unusable for me. If I can’t track my cycle accurately, then why would I continue to use this app? Please for the love of moon cycles everywhere, please fix this bug. I don’t want to have to find yet another app after fleeing from clue.
Thank you!Show lessmeany_meany
Developer Response
Hello @meany_meany, thank you for sharing this issue with us. We are sorry to hear that you are having trouble with the cycle summary data. We'd love to learn more about what is happening so we can resolve this issue for you. Can you please reach out to our support email eukiapp@protonmail.com? Thank you! Euki Support TeamPlease read: Critical flaw
Euki: We love you because our health data is important to us. That’s why we track it. And why we value its privacy.
For that reason, it’s upsetting to learn that, when users update their phones, years of Euki data gets lost. Without warning we discover: Euki does not allow us to port our personal information to our new hardware.
What good is data security if it’s so tight that users can’t keep/access their own information? At the very least, Euki should do the ethical thing: warn users upfront that they cannot keep their data when they move to a new phone.
Losing this data wouldn’t matter so much to me if I were tracking periods month-to-month in my twenties. But older women like me need to keep our data over time so we can track things like the onset of peri/menopause. Please don’t discriminate against us — everyone else already does :(.Show lesshey_there78
Developer Response
Hi, Thank you so much for your feedback about how we communicate what local data storage means, i.e. data only stored on your phone and not on a cloud. We hear you. Your feedback is helpful in how we can better communicate what local data storage means in a way that feels more informative and upfront. We also hear you and are working on a solution to securely export and import data from old devices to new devices without risking security breaches for users. Thank you again! Euki TeamGreat app
I'm so glad this app offers more privacy than others; however, it's lacking in the amount of items to track. Many other apps have options like insomnia, diarrhea/constipation, perineum pain, type of protection used during sexual activity, etc. I would appreciate if the developers could add a more comprehensive list of tracked items.
(P.S. Please excuse me if any of this is rambling; it's quite late as I'm writing this.)Show lessSabrina920