Limited functionality
Great app but wish it was customisable
More tracking options please!
Please for the love of moon cycles everywhere, please fix this bug.
The cycle tracker is way off. And even though the last four cycles have begun at the same interval of time, it’s still off by a week due to a fluke cycle that began early. And every cycle before the fluke also began at the same interval of time as the cycles after the fluke. I thought that after a few cycles it would recalculate to accurately reflect what the new data is showing, but it hasn’t and I don’t think it ever will.
I really like this app, but the fact that it’s an entire week off makes it unusable for me. If I can’t track my cycle accurately, then why would I continue to use this app? Please for the love of moon cycles everywhere, please fix this bug. I don’t want to have to find yet another app after fleeing from clue.
Thank you!
Response from developer
Hello @meany_meany, thank you for sharing this issue with us. We are sorry to hear that you are having trouble with the cycle summary data. We'd love to learn more about what is happening so we can resolve this issue for you. Can you please reach out to our support email eukiapp@protonmail.com? Thank you! Euki Support Team
Please read: Critical flaw
For that reason, it’s upsetting to learn that, when users update their phones, years of Euki data gets lost. Without warning we discover: Euki does not allow us to port our personal information to our new hardware.
What good is data security if it’s so tight that users can’t keep/access their own information? At the very least, Euki should do the ethical thing: warn users upfront that they cannot keep their data when they move to a new phone.
Losing this data wouldn’t matter so much to me if I were tracking periods month-to-month in my twenties. But older women like me need to keep our data over time so we can track things like the onset of peri/menopause. Please don’t discriminate against us — everyone else already does :(.
Response from developer
Hi, Thank you so much for your feedback about how we communicate what local data storage means, i.e. data only stored on your phone and not on a cloud. We hear you. Your feedback is helpful in how we can better communicate what local data storage means in a way that feels more informative and upfront. We also hear you and are working on a solution to securely export and import data from old devices to new devices without risking security breaches for users. Thank you again! Euki Team
Great app
(P.S. Please excuse me if any of this is rambling; it's quite late as I'm writing this.)
Unfortunately lots of room for improvement
Response from developer
Hi, We are so sorry to hear that the bug in our last update impacted your use so much. We just released an update in 1.6.3 to fix this issue. Thank you for your patience while we worked to fix this. Do not hesitate to reach out to us directly if you have more issues.
Adding items I never logged
Response from developer
Hi, We are so sorry to hear about your experience with the bug, we are actively working to fix it. We did just add the Shot as a contraceptive method option to track and unfortunately there was a bug for many iOS users that added this method to their previously tracked days. We are aware of the bug but would appreciate if you could complete our Bug Report on the website www.eukiapp.org so we have the best understanding of all the issues to address. Thank you, Euki Support Team
Too many glitches
Response from developer
We are so sorry to hear that the bug from the last update has ruined your experience with Euki. We are aware of the bug and are working to address it in the next update. We hope you can hang on! As for your experience with the calendar, we'd love to hear more about how it can be useful for you. If you have time, we would appreciate if you could fill out both the Bug Report and the User Experience Survey (both anonymous and voluntary) through our website so we can understand more about your experience. www.eukiapp.org. Thank you, Euki Support Team
Very useful, very private
There’s no way in-app to give feedback, so I’m hoping the Developers read these reviews. It would be nice if there were a few more options for tracking. Like under Body there’s no “Aches” or even just “Mild Pain.” There’s only “Cramps” and “Severe Pain”. And I have a lot of achy hip and lower back pain associated with my period, but it is neither cramping nor what I would consider “severe.” It’s just uncomfortable and would be nice to track which days of my cycle it corresponds with.
But overall, for my purposes, the shortcomings are few.
Response from developer
Thank you for the thoughtful feedback. We are so happy to hear that you have enjoyed using Euki. We very much review and pay attention to these reviews (we try to respond to every one). But we also would love more detail through our anonymous and voluntary User Experience Survey that you can find on our website www.eukiapp.org. We will make note of your feedback here but do encourage you to share more so we can aim to make this product useful for you. Sincerely, Euki Support Team