Leave a Review Touch GIS
Not for professionals
I wrote a very favorable review several years ago, but I simply can’t recommend this app anymore. The issues persist, and the developers clearly do not have the resources to debug it sufficiently that it can be counted on for client work. It is unstable and will often lose the ability to export data in CSV or SHP (or frankly any other usable format).
It is the only program where changes can be made on the fly to add feature classes while mapping and allow easy drawing similar to pen and paper in the field. The structure collector is also excellent.
Don’t get suckered in by that - it’ll screw you eventually.Show lessNot Stan
Developer Response
Sorry to hear that you're still having issues. We recently brought on staff and are working our way through fixing bugs as quickly as we can, but this process takes a considerable amount of time to ensure that we don't break other things in the process.Great app when it works
The app worked great for a while but will no longer send points and files with details, I’ve tried every format and have even sent emails to the developers but have no luck on getting this resolved. Me as well as several people in my line of work has had to start looking at other options to communicate the data we find on our projects. Hopefully this issue will be resolved soon!Show lessJM092722
Developer Response
Hi, I'm sorry to hear that you're experiencing these issues. Would you mind sending us another email to support@touchgis.app with more information so that we can investigate? We recently brought on more support staff to ensure issues like yours get the attention they deserve. I'm confident we can figure out the source of these issues and get them fixed quickly!High potential but app appears abandoned
High quality foundation but a lot of problems that stop it from being useful long time.
They also charge money for a level service which isn’t provided. Non of my support emails were answered and half the export file types don’t work.
Refunded due to this.the app raterer
Developer Response
Sorry to hear that you didn’t receive the service you deserve. We’ve recently expanded our support team and revamped our support processes to prevent this kind of experience in the future. If you decide to give us another try, we’d be happy to work with you on resolving any application issues that you encounter by emailing us at support@touchgis.app.Help
I’ve reached out to the developers and I get no response. How do I send files where my clients can actually view them and not just see code or see can not open?Jingle124456789
Developer Response
Sorry that you didn't get a timely response from us, if you don't mind sending us another email to support@touchgis.app, we're happy to discuss this in more detail.Much Improved
I can see why this software had poor reviews in the past but it is much improved. We use it in our organisation and whilst there has been issues the developers have been very responsive at fixing them. I chose it because it’s all round functionality to do the task (free draw is very useful for us), and it does it well. The only bit of functionality it currently lacks is snapping/avoiding overlap on polygons. Hopefully the devotees will add that.Show lessPine-Marten
Can’t export data anymore
I have been a fan of these apps, upgrading to the newest versions and although there are sometimes glitches I’ve never had a complaint until now.
I no longer have the ability to export project points by CSV as of a few weeks ago. This has stopped my whole teams work progress right in its tracks. None of us can use it now.
I can appreciate that this problem may eventually be fixed, but it’s hard to rely on a program that could have such a crucial issue for so long. We have a lot of jobs to map and now we are currently looking for a new program.Show lessBrennaGabrielle
Developer Response
Thanks for bringing this to our attention. We immediately began working on a fix for this issue when we became aware of it. That fix is now available in the most recent update. We understand your frustration and promise to do all we can to avoid issues like this going forward.Powerful but user friendly
Latest updates have been great!Jdubya6655058
Excellent product
Very accurate, perfect for iPad.labasketball
So close…
I have been using this app in the field for about two years to make geologic maps. It had a lot of promise 2 years ago and the developers were available for bug fixes and improvement. The app is very powerful, and captures many of my field GIS needs. It has now been 1 year since they updated anything and they seem to no longer reply to service questions. Sadly it appears to be another unsupported zombie app. There are several bugs that are real issues with some of the functionality. I may continue to use it in the field but with limited capacity to avoid the bugs and issues. Its a shame because they were so close to building an ideal geologic mapping platform that we could roll out with colleagues and students. So if you are contemplating diving in I’ll just say that it still does many things well but there are some pretty serious bugs and apparently no prospect for improvement. However if you see substantial updates in the version history it might signal that the developers are actually reengaged with keeping this thing alive and viable. I hope they see these reviews and actually update Touch.Show lessNV geo mapper
Developer Response
Thank you for your feedback, we're glad to hear that the app is on the right track and sorry to hear that you weren't getting the level of service that you deserve. We recently brought on more support staff to ensure that issues like yours get the attention they need. We would love to hear more about the bugs you're experiencing as well as any thoughts you have for how we can improve the app in order to be the ideal geologic mapping platform for you. Please reach out to us again at support@touchgis.app so we can get to work on making the app better!Very powerful app but.
I commonly use arcGIS in my pc but for ipad TouchGIS app is extraordinary and it has no equal but i wish from the developers to add search in UTM units. Thank you and i will be grateful.Hunter4622
Developer Response
Thanks for the kind words! You can indeed search using UTM coordinates. After tapping the search icon you should see a switched at the top of your keyboard that lets you choose different coordinate systems. Hope that helps!
