Flipsnack User Reviews

Top reviews

genuinely so inconvenient

the mobile app is so bad and the fact that you have to pay $35 per month on the website just to download your work is absolutely ridiculous so i definitely won’t be using this website for my work again

Response from developer

Hi, Victoria! We are sorry to know that you experienced issues when using our app. Thank you for the feedback!

agh

so baddd and annoying to use

Response from developer

Hello! We are sorry that you had such a bad experience with our app. Please try using Flipsnack in a browser on your phone. It will work so much better!

2 accounts with the same email?

Signing onto the app doesn’t load my original account it loads a new one with a different name. Complete waste of time

Response from developer

Hello, Greg! Sorry to hear that you have this issue! Please contact our support team at contact@flipsnack.com. They are happy to help!

Not downloading or favouriting

Hi, recently downloaded this app seeking a particular magazine. I have registered but is not letting me favourite a particular magazine and is only half downloading all of the pages when I attempt to read. Will not allow me to download. Is this a standard error? Are there any fixes?

Unable to retrieve the digital article I purchased

I purchased an article , paid my 5 dollars, a link was provided that said Read and I had to create an account but when I actually opened the App using my account and password, it said I had no purchases. It has been weeks of me contacting the publisher and the Flipsnack representative on line to no avail. It is terrible that people ‘s money is being taken like this. The link does not work on any other device desktop and laptop. This company and app highly impractical .
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Response from developer

Hello there! We are very sorry you experienced this situation! Please send the email address you used to sign up on the app to support@flipsnack.com, and our support team will be happy to help you!

Unable to edit

It’s too bad that we are unable to edit the work we save on our lap tops/desk top on our phones. So inconvenient.

Response from developer

Hello, Unfortunately no, our mobile app is designed only for reading and we are trying to always advertise it as such. With this in mind, we’ll try to see what we can do to make this more transparent to our users. We are continuously improving our app so stay tuned for more updates.

Not great

I have a magazine subscription through this app and it’s horrible. I can never access my subscription through the app and have to go through the web. Customer service is generally unhelpful. Find another app.

Very clever software

However I’m unable to access my account using Google...
Thanks.
Clive

More features?

I use this for my high school newspaper. I think it would be very convenient to be able to edit the template on my phone. It’s very good to look and read templates but I would like the flipbook you saved on a computer, to be editable on mobile.

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