User Reviews: Digitail

Top reviews

  • App keeps telling me to check my email

    I got the “magic link” and it just keeps sending me back to the app download page. Tap open to open the app and it tells me to get a magic link again.

    Developer Response

    Hello Lisa! Thank you for reaching out. We are looking into the issue. It looks very strange as it looks like a one off, we cannot seem to replicate it on multiple devices.
  • Loving Dr Katie and staff

    Our babies just love giving kisses to Dr Kaite and the techs. They feel very comfortable with everyone in this practice and that makes this mom happy. ❤️
  • Amazing!

    Really great app, has everything you need to know and really easy to use! Even has tips and tricks on different animals and different issues.
  • Digital app good and easy to use.

    Easy to do appointments and made my own schedule.
  • Trash!!!!

    This app is trash. It says i have an account already but won’t let me sign in. Just terrible!!!!

    Developer Response

    Hello! We are very sorry for your experience. If you already have an account your can try logging in using the magic link. If you need more help, please contact us as support@digitail.io
  • Worked Once

    This app worked great for one month. Now it only lists two appointment types: Nail Clippings and Anal Gland Extractions. I just need a vaccine.

    Sort of useless at this point.

    Developer Response

    Hello! Thnak you for your feedback. This is unfortunately not related to the app it is specific to the clinic you are working with. Can you tell us which clinic it is @ support@digitail.io. We might be able to help.
  • Dr Maggie

    I have to say how wonderful everyone at this office is. From the front desk staff, who go over and above to help you with your needs to the technician who provide gentle and efficient service to Dr Maggie who is so kind and patient to getting on the floor to meet Mya’s needs. I can’t thank them enough for going above and beyond with Mya’s needs.
    Thank you everyone for excellent service and care.
    Sincerely
    Theresa Fisher
  • Freezes

    Can't even get passed the initial log in stage of entering my email. So useless!

    Developer Response

    Hello! We are very sorry about your troubles. Can you please tell us more about what is happening at support@digitail.io? We would love to help you access your account.
  • Excellent professional team

    Thank you for your kind professional service
  • App is not working properly

    The keep freezing and is not opening.

    Developer Response

    Hello, thank you for taking the time to write the review. We understand how this can be an inconvenience and we actively working on fixing possible causes . Please email us at pets@digitail.io and we can investigate directly your account!

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