Leave a Review Valor 10 Remote
Terrible user experience
The app is almost unusable it is so poorly designed. If you’re looking for a premium experience from your high-end purchase you will be very disappointed. This is a half-hearted attempt to check the ‘app’ box with no consideration into the user experience. As this was designed as the primary control for my fireplace I wish I had went with another fireplace manufacturer.Show lessLatsay
Primitive and fussy
Better than nothing, but with the wifi module I paid for something. Not intuitive, lacks basics like pre-set and saved temperature and timer, doesn’t integrate with Google, HomeKit or any smarthome IOTs, stopping the timer minutes is like trying to catch the jackpot on a VLT, and drops wifi every power outage = taking apart the unit to reset the internal wifi adapter. Bad software for an otherwise high end product. Valor, please step it up.Show lessmmophi
Not user friendly - agree with previous reviews.
Want to know the low end of the thermostat setting? It’s green.
Want to know why you have a red exclamation point on your screen? They don’t tell you.
Want to name your fireplaces according to room? You can’t, but you can give it an icon of a chair.
This is nonsense. While simplicity is good, this app needs some basic words to make it user friendly.
I would have chosen a different fireplace if I had researched this app. My need for remote access is very important. This does not give me the piece of mind I need.Show lessRDGarnett