Great concept
I previously did a review letting you all know that I wasn’t getting my gift cards. Here’s an update:
I’ve been using Zogo for about 2 years now. I have learned quite a bit in the modules, and I’ve always held true to that. I had an issue where the app was constantly showing 0 gift cards available. After going back and forth with reps that were adamant on telling me that I should check at better times or that the bank was to blame, I decided to contact my local bank that was affiliated with Zogo.
The bank was so helpful and got me in touch with someone in charge at Zogo who fixed the issue. Now I’m back to 100% loving this app. Now, when I go in there, I no longer see 0 gift cards. I’m so glad they worked out the kinks. I do love Zogo.
I’ve been using Zogo for about 2 years now. I have learned quite a bit in the modules, and I’ve always held true to that. I had an issue where the app was constantly showing 0 gift cards available. After going back and forth with reps that were adamant on telling me that I should check at better times or that the bank was to blame, I decided to contact my local bank that was affiliated with Zogo.
The bank was so helpful and got me in touch with someone in charge at Zogo who fixed the issue. Now I’m back to 100% loving this app. Now, when I go in there, I no longer see 0 gift cards. I’m so glad they worked out the kinks. I do love Zogo.
Show less
Response from developer
Hey PrettyNikki20! Wow, what a thoughtful review. We really appreciate the feedback. For clarity, any gift card over $50 has to be approved by our rewards team. This helps us prevent spam from ruining the experience for other users. We were experiencing very high bot accounts during the holidays so we had to pause gift card restock in some cases. This wasn't done categorically. Just in the situations that seemed suspicious. Developers handle the technical issues with the app but not rewards. For example, we made several changes to our rewards system over the holidays and this is likely why you experienced delays and why we transferred the issue to them. It's no excuse but we've made even more updates to the app since then that make redeeming gift cards easier. We'd really like to have you back learning with us if you're interested!
No voip numbers / data harvesting privacy policy
Can’t sign up because they don’t accept VOIP numbers. I have yet to encounter a learn and earn app that has this restriction. Some of us only have VOIP numbers. It’s not enough that you harvest all the other demographic information you require to sign up?
Developer response: You should not categorize all VOIP numbers as “fake numbers.” I use it for anything outside my family and friends I would rather not have companies harvest and sell my data. Your assurances are hollow after viewing your privacy page. It says right there that phone numbers may be collected. It also says information collected can be used for your “business partners,” “ determining your location,” “including to market our services.” When discussing WHO you may disclose information to, your privacy policy includes “affiliates,” and “business partners.”
THAT is exactly the reason I don’t give my real number to double speak apps like yours. I already get enough caller spam to last a lifetime, I don’t need another app selling my phone number.
Developer response: You should not categorize all VOIP numbers as “fake numbers.” I use it for anything outside my family and friends I would rather not have companies harvest and sell my data. Your assurances are hollow after viewing your privacy page. It says right there that phone numbers may be collected. It also says information collected can be used for your “business partners,” “ determining your location,” “including to market our services.” When discussing WHO you may disclose information to, your privacy policy includes “affiliates,” and “business partners.”
THAT is exactly the reason I don’t give my real number to double speak apps like yours. I already get enough caller spam to last a lifetime, I don’t need another app selling my phone number.
Show less
Response from developer
Hey SpineDoc777! You're absolutely right. We don't accept VOIP numbers and for good reason too. Spammers. If fake numbers were allowed anyone could make a new account and receive extra rewards. This is unfair to users who wouldn't make multiple accounts. So we made the decision not to accept phone numbers from text apps. We don't harvest your demographic info. We have two different versions of the app. Zogo teen if you're 16 under and Zogo regular for older folks. Everything we ask for has a specific reason. We promise!
I love how simple it is- and there’s no catch to enjoying learning!
We all know about literacy apps that make you pay for premium learning or more enhanced learning you don’t get with the “free version”. Zogo pays YOU for learning how to handle money better! 😁 I got upset when I ran out of hearts because I thought I would have to pay to receive more or wait for HOURS- but in fact, all you really have to do is cough up a meager 500 pineapples! ☺️ As a person with ADHD and other learning disorders that make it hard to focus and learn “complicated” topics like the ones Zogo covers, Zogo actually makes it really easy and fun to learn new things, and it sticks in my brain for when I need to use the things I learned in the real world! 💕💕 Definitely recommend for anyone trying to learn more about how to manage money, especially if you’re a lower income citizen. Thanks, Zogo! 🤪🍍
Show less
Seems like a great app! Not getting gift card yet though, will update once it goes through
I’ve had this app for three days and already earned enough pineapples to cash out a $5 gift card. The modules are fun and easy to learn from. There are no ads; I’m really liking the app so far however, after earning enough pineapples to cash out my reward, I received a message saying “Before you can claim your gift card, we need to review your account. Come back in 47 hours or contact support for more help.” So, I’m a little concerned it may be a scam or I won’t be able to get the gift card, but I’ll update in a couple days. Seems promising so far but we will see!
Show less
Doesn’t give you giftcards
I would answer the questions after reading the modules and once I got to the amount of pineapples need for a gift card, I would purchase one. Unfortunately the only gift card that came was the first one for five dollars. The ones for 10 and 15 dollars I had to personally email the Zogo service and got the gift-cards after weeks of emails. They took awhile to get back and sometime did not answer. When I tried to redeem my 20 dollar gift card again I did not get the gift card in my email so I email Zogo service. I emailed multiple times back forth with days in between before they answered. Finally they stopped responding to my emails. I still have not received an explanation or my gift card from my work.
Show less
Don’t waste your time
I’ve been using this app since about last July, so over 6 months, and I have about 25,000 pineapples saved up, which is the app’s currency. I was saving them up so I could get one of the bigger gift cards they offered, but I checked today to see that they are completely out of any gift cards!! Not even any $5 ones, the only thing you can do with them is “donate to charity” which seems like a total joke. Not sure if they’re planning on getting more or what but it’s kind of frustrating that I spent this much time, didn’t learn that much to be honest, and now I can’t even redeem my points.
Show less
Zogo
It’s a good app I am currently a freshman in high school and have learned a lot about finances and i know that later on in life or right now it will be very useful. I have redeems a couple of gift cards for eBay and ext. and made some money and got free things off of it. But, my minor question is what happens when you complete all of the modules? Do you get more modules that come or does it just finish like that? I’m really CURIOUS and hope that you respond with an Email or respond to this review. Though I really love the app it’s self <3
Show less
Suggestion please read very helpful!!
Hi I love this app and it is very educational and helps me learn. I find myself though losing motivation because the amount you need to earn to get a gift-card gets higher and higher. If you could make it so we could choose a 4K or 8k gift-card still or keep learning to get to the amount we need to I think it would make it easier and make me more motivated if I get rewards like that when I reach points such as right now I have to get to 20k points and have 4K if I could purchase a gift-card right now I think I would and start again it makes me more motivated to so if you could make something like that, that is my suggestion thank you for reading love your app!!
Show less
Banking 101
I used to be a head teller at a corporate bank that handled money for all branches in the Northern VA area decades ago. I remember being in the vault counting millions of dollars thinking people work a lifetime to have this nest egg. I only wish I’d taken advantage of the free education and training available in Finance upstairs. It is great getting a refresher course in all of this. My husband and I both have Roth and employer-sponsored/contributed & our individual IRA’s plus some change saved for the grandchildren’s education. I’m learning more than I originally knew and I used to be in banking and was an accountant Lol. Everyone can definitely learn something in this app, I know I have and I love the graphics, sounds and rewards (I sound worse than my grandkids) Lol.
Show less
Great app for financial literacy!
I wish more schools would utilize apps and programs like Zogo. The information is presented in small chunks and lessons that help keep users engaged and allow for better comprehension. The opportunity to receive a real reward (not just points or badges—though those are helpful too) is very motivating and I myself have successfully redeemed a gift card. The graphics are clean and modern, and the daily challenges in particular are fun. I appreciate the variety of lessons/topics available and look forward to seeing more added. My only criticism is that “Zoe’s story” sections don’t add much to the lesson and act as something to just click through without reading, however this may only be because I’m not a younger user and I assume that’s the target audience for the stories. Also, some questions are worded very specifically or strange so that even if you know the answer, the way it’s worded makes you doubt yourself. This is the case for questions that ask you if ___ is __ and it’s not a fact but rather just how the app’s lesson worded it. Unsure if that makes sense but wanted to add. Otherwise, I have only positive things to say about this app. Even if you think you have a good understanding of money, this app shows you there’s plenty of room to grow. Great tool for financial education.
Show less
