Honest Mobile User Reviews

Honest Mobile
Honest Mobile
Honest Enterprises Limited

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Leave a Review Honest Mobile
  • DO NOT

    Save your money. I had it for almost two weeks and driving all over in and around London and I had network issues worse than before, and complete network crashes as it was trying to switch to the eSIM. I had bought the complete package but I could not rip the benefits. I had worse signal than before and also found out that the best network is 3 mobile. I don’t know how they’re gonna make this service work when all other networks are rubbish and have poorer signal where 3 is struggling to connect and where three has full bar. The poor signal in the UK is because Huawei is uninstalling many masts following the spying scandal. And the networks now have way less coverage. Conclusion: massive fail.
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  • Misleading Ads

    The prices they advertise are a complete scam—what they actually charge is way higher. If I had known how much they’d gouge us, I wouldn’t have wasted my time or my friends’ time getting on their ridiculous waiting list. It’s outright deception, and from a company that dares to call itself ‘Honest’? What a joke! Their dishonesty is outrageous, and I feel completely betrayed. Save yourself the frustration and avoid this place like the plague. This is a classic bait-and-switch operation!
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  • Not very transparent for a company called “Honest”

    Had to sign up for a waiting list and add two referrals before I was invited to join the app. And go through pages of hype about how great it’s going to be. Only to see that the pricing for a normal data plan was way over priced compared to competitors like ID mobile. and the data only sim is severely handicapped by only being able to use 6 apps,
    2 banking apps for banks I don’t use
    google maps, city mapper, Uber and WhatsApp (doesn’t support WhatsApp calls)

    Why would anyone want unlimited data if you can only send texts and get directions. Pretty misleading marketing imo.
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  • Changed system and broke everything

    Firstly in my opinion. Since the rebranding the whole company look very generic and boring.
    Secondly the update completely broke my app, I can no longer use the app to access perks or customise my contract.
  • Glad I switched

    I was a bit apprehensive about switching as I’d always been with EE before and orange before that. I never had an issue with them or their signal, the prices were just getting ridiculous.

    I’d never really heard good things about Three (who Honest use to piggy back on) but to my surprise after doing a speed test where their signal was strongest, I was pulling in over 750mb! They do have a bit of work to do with 5G, where you would expect to get it like a city centre where I live, it was spotty at best. Overall though I’m happy with it.

    More importantly switching has reduced my phone bill by more than 50% and even more when the loyalty bonuses increase. If Honest Mobile keeps to their word and makes some more innovative moves as they have even doing, they’ll be poaching customers left right & centre.
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  • New version

    I know the app is a totally new version, but it seems to have been released without thorough testing, much of it doesn’t seem to work as it should.
  • Nothing works 👎🏻

    I had done my port more than a month ago and it still shows the old number in the app. I cannot change any setting by myself, I’ll always have to contact support. They seem to don’t care about it at all.
  • Honestly not bad?

    Block content can’t be saved or changed on the app, I had to contact someone about it. Also, I wouldn’t mind being able to see my data usage… can’t change the sim nickname? It’s very very basic… customer service ain’t bad, only available in certain times. Which is fine I suppose?
  • Switch ! Amazing Service

    I was with Honest Mobile and decided to switch due to the cost and cheaper offer however after a year I have huge regrets and wish I stayed with Honest!

    Honest was fast, reliable and never once had an issue, you really get amazing quality data and service and is worth paying for, I switched to three and they lie about their coverage in comparison to Honest who I’ve always had amazing service with even on a fast train in the middle of nowhere in Spain still worked a charm.
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  • The app looks ancient

    It has not been updated for 2 years. Come on!!!

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