Portland General Electric User Reviews

Portland General Electric
Portland General Electric
Portland General Electric Company

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The energy usage feature seems to be gone

The feature I used most, energy usage, seems to be gone. A usage button used to be at the bottom of the screen but it is not there anymore. So far, I canโ€™t find where to track my energy usage with the app anymore.

Unable to login due to broken password flow

The new version of the app not only removed fingerprint auth, it also broke iCloud Keychain password autofill, you can't copy/paste your password either, and heaven forbid you use a special character because it automatically removes it when you type even if that's already your correct password (who enforces password schema at login ?!)

For anyone with a strong password it is practically unusable.
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Removed a useful feature (FP auth)

This app generally works well to pay my bill and to get updates on outage info, unfortunately in the latest release of the app they removed the fingerprint authentication feature, making Face ID the only automatic authentication option. For those of us who still have fingerprint identification devices (eg iPhone SE) we have to resort to the old method of email and password to login. You should have considered your user base before completely removing a useful feature.
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8.0 version broken

Opened the app to pay my bill and was forced to update to the latest version. Update logged me out, rejected my login requiring me to change my email on the website on my desktop computer. And now that I can log in again, even though the app lists Apple Pay as a payment option, it rejects any attempt to use ApplePay to pay your bill. I used to pay with ApplePay and now cannot. Whoever made this update is absolute garbage and should lose their job. What a joke of a company.
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It accept my money.

It doesnโ€™t have to be pretty!! Just has to work.

App broken

The app use to work, now all of a sudden it crashes when you try to launch it. Deleted the app and reinstalled it and it still does the same thing, for a company that just raised their rates 18% I am certain they can afford to fix it.

No longer opens just crashes

App used to work but even after deleting and reinstalling it just crashes when launching.

Update app logs you out with no saved password

For update of the app today, logged me out with no saved passwords and no easy way to log back in other than finding my information. What a waste of an app, fix this.

Used to work great

I havenโ€™t been able to use this app for months now. I keep getting PARSING ERROR messages or SERVER ERROR messages โ€ฆ the app is totally useless now. I have contacted PGE several times and absolutely nothing has been done to fix it. I am disgusted.

Used to work great

I havenโ€™t been able to use this app for months now. I keep getting PARSING ERROR messages or SERVER ERROR messages โ€ฆ the app is totally useless now.
I have contacted PGE several times and absolutely nothing has been done to fix it. I am disgusted.

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