VXT User Reviews

Top reviews

Needed this for 13 years!

I don’t know what the other folks are complaint about but VXT is an excellent business phone service. It integrates with Zapier webhooks, records and transcribed calls, takes not during and after the calls, sends you emails with the voicemails and calls, has texting in the calls and is just awesome! We use the integrations with MyCase and Clio both and they’re great!

I want to give them 5 stars but they need to get MMS and group texting working. Still well worth it!!!
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Great phone system app

Easiest phone system I have ever used

No sms functionality

It’s disappointing that you can’t text within the app. You can read but can’t send. Also seems to cut out on certain networks. Good apart from that.

Excellent Service

I switched from Verizon to Mint Mobile to save money on my business line, but Mint doesn't have its own visual voicemail, so I looked around for a bit and landed on Vxt. It has features I didn't know I wanted, like transcriptions sent to my e-mail and voicemail accessible from anywhere, like my personal phone and computer. Thirty extra bucks a month still has me playing less than what Verizon and ATT wanted.

The negative reviewers on here seem to have made their own errors, which they're upset at having to correct; sorry, developers, that this affects your rating so much.

PSA: Using the website via computer to make important changes to an account, rather than a phone app, is better anytime it's an option! That's my experience as a computer technician who's both set up and deactivated hundreds of accounts over dozens of different services for customers over the past ten~ years. Try that if you're having trouble, on here or any other phone app.
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Amazing Nxt star on the block!

I’ve found since its inception, Vxt to be a incredible startup with a vision, a wonderful alternative to listening to endless voice messages; extremely helpful and time saving especially in this technological age with few advances in areas for those particularly in the disability space. Also far better than those following in behind, with better customer service, incredible leadership and teamwork. Vxt and it’s team should be proud of their product and advancements and ethos.
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Doesn’t work

I downloaded this app to try it out and get custom voicemail but now I soon as I try to forward it then all my calls don’t go through like anyone that calls me it doesn’t make it to my phone i’m uninstalling this app until I get a response because I don’t want to deal with this

App not working

App not working after latest update?
5/5/22 all good now working. Thanks

Response from developer

Hi there, I'm really sorry for the inconvenience. We were experiencing quite a lot of traffic yesterday and are aware of an issue where the verification code is not sending. This issue usually resolves itself within anywhere from a few hours to a day. Please give the setup another go at some point today and let us know how you get on. - Lucy

Awesome app for my calls

Vxt has been great so far. I’ve tried other services but none of them worked

Response from developer

Thanks for your review Anthony, we're really glad that you're enjoying Vxt.

Needs a few more bits

Good app generally, but please please pleeeeease add ‘mark as unread’ and ‘notes’ per message. We have a shared inbox and we are missing messages and doubling up on return calls on others.

Response from developer

Thanks for your feedback, we're always looking for ways to improve the app and appreciate your suggestions!

If only this worked at all.

I bought the paid subscription to the service. I cannot activate it and it has never worked. I have submitted feedback through the app and had no contact back. It’s simply doesn’t work and there is no customer support. I would love someone to talk to me about this but I do wonder whether it actually works at all.
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Response from developer

Hi Paul, we hope you've got this issue sorted. Otherwise, feel free to flick us an email at info@vxt.co.nz and we would be happy to help out!

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