Leave a Review Abound
Very disappointing remittance service
They have very unreliable remittance service. It could take more than 10 days to transfer. My first transfer went well within 5-6 business days but since then it’s only getting worse. I used it anyway because of good rates and I was not in hurry. But last time I needed transfer executed early, hence I subscribed to their “Elite” membership, which did not help at all
Customer support team is NOT helping at all. All they do is send scripted replies
App experience is next level frustrating, chat with customer support keeps closing abruptly. Messages do not get send many times.Show lessaniketmrth
Developer Response
Hi, we're sorry to learn about your dissatisfaction. We appreciate your feedback and will use it to enhance our app. Please contact our support team at “support@joinabound.com” so we can assist you further. Thank you for your patience and understanding. Regards, Abound TeamWorst Remittance Company
The worst remittance company I’ve ever dealt with! They’re practically running a scam at this point. In the beginning, things were smooth, but lately, they’ve turned into a complete nightmare. My last few transactions have gone from taking 8-10 days to 15, and now a ridiculous 20 days or more! And get this—the app doesn’t even bother to update you. It just leaves you hanging with zero information on your transaction status. It’s only when I reach out to their useless customer service that they casually inform me the transaction has "failed."
It’s a total scam. They’re clearly using people’s money in the meantime, holding onto it for weeks without any accountability. They promise quick transfers, but instead, they delay endlessly, all while sitting on your hard-earned cash. This company is preying on people’s trust, making it seem like a simple remittance service when, in reality, they’re just taking advantage of you. It’s beyond frustrating—it's deceptive, dishonest, and downright unacceptable. They should not be allowed to get away with this!Show lessPritesh Bhavsar
Developer Response
Hi, we're sorry for falling short of your expectations. Our team is actively working on updates to deliver a better user experience. Thank you for your feedback. Regards, Abound TeamWorst app for remittances cheaters
I was using it for quite some times, have willow subscription which give cash back every month. I got cash back on first month only, after that need to contact support team for getting the cash back, they will manually add after sharing multiple screenshots which will get credited after 1month to use. Another instance is when i try to do remittance they told funds will credit within 3business days, its been 8 days still not credited. Think if there is medical emergency and you try to transfer amount by trusting this app. I would strongly not recommend this app.Show lessPramodmatam
Developer Response
Hi, we're sorry to learn about your dissatisfaction. We appreciate your feedback and will use it to enhance our app. Please contact our support team at “support@joinabound.com” so we can assist you further. Thank you for your patience and understanding. Regards, Abound Team