Leave a Review Epson Smart Panel
Best Printer Ever
I was able to connect to the Internet right away both from my phone and my laptop. The print quality is off the charts incredibly rich and solid. Whether I'm glossy paper or regular printing paper it's all in one it makes photos you could even put a flash drive and print from a flash drive, it has a fax, but I don't have a home phone, but I'm sure the fax would be as wonderful as the rest of it, but I can't swear to that since I don't have a landline. It has changed my whole life and made the difficult things I'm going through that I need to print at home so much easier and tolerable.Show lessTomi3973
Poor integration with Apple
I have tried for a couple of years to get the Epson ET-3850 to print from the Apple print tools built in to IOS and OS but I think that integration is even worse now than two years ago. You can only print by using the Epson App and software by first using the built in Apple software first, but the it usually won’t find the Epson printer so the you send/share the print to the Epson App (which I think you have to enable to be in your sharing options) and then you can usually print. In order for the Epson software to detect the printer, often I also have to wake up the Epson printer (select the power button) in order to use its own software.
The Epson is a great printer by itself and the refillable ink is revolutionary! I mean that a little sarcastically because other brands obviously don’t want to sell refillable ink because it changes their profitability.Show lessSuzyBama
Epson the printer that puts a smile on my face.
I’m a tech challenged guy that gets frustrated when technology isn’t all that seamless. I started setting up the Epson ET-2400 and didn’t realize that I wasn’t quite right on my settings. So it wasn’t working right. I was able to get support that helped me get the settings right and everything prints correctly. PLUS liquid ink that lasts way longer than those dry cartridges. An easy to use app. that is seamless with many different features that help with my printing needs. Never going back to that other printer, but I did enjoy mailing them back their ink and throwing out the other printer and watching it go into the trash. Thank you Epson.Show lessFrankie’s latest
Why are multi-page documents printing the first page at the bottom?
My much older Epson printer was smart enough to print a multi-page document, last page first, so that the completed document was already in proper page order. My newer ET-2400 printer prints the first page first, next, the second, etc, then the document has to be sorted to rearrange the pages.
It sounds like a First World Problem, but what I don’t understand is how the user friendliness of your printer deteriorates rather than improving over time.
While I’m on the subject, I couldn’t believe the hoops I had to jump through to get this printer to work with a new Apple MacBook Pro.
Even after installing Epson drivers in the MacBook Pro, the printer is still not recognized as an airPrinter when attempting to print via an Apple IOS devices. I can only print from an IOS device by using a convoluted multi-step process.
Share->Print->Share->EpsonPrint
My much older Epson printer had no such issues.
Why are you making your product harder to use?
It is far from intuitive.
I do not understand why printing to this printer in particular is so convoluted.Show lessYouWontLetMeEnterMyBadReview
Not great
This is not a user friendly printer and app. Sometimes it will print from my pad or phone and sometimes it will not. I guess it depends on the mood it’s in. I should be able to select the icon go to print and it should print period! FIX IT! It loses the Wi-Fi connection very frequently, and no it’s not because the router is too far away. They are about two feet apart. Sometimes you have to save the document to a folder the app recognizes, which aren’t many, then go through the app, find the folder, open the document, then there’s about a 75% chance it will print. One more thing, this thing drinks ink like water and like all printers, it is expensive. The one good thing is the print quality is good but no better than the HP that it replaced. BTW, the HP worked great for years until it didn’t. It took months for the ink cartridges to empty, and it would accept aftermarket ink so I could save a few dollars. Just goes to show that sometimes what looks like a deal is not.Show lessOld Guy trying new stuff
Epson
I use to pride myself on my Epson 24 inch printer (long ago retired) and my Epson 24 inch printer and later my 4500 eco tank. The ink started drying up so quickly on the 24 inch printer it pretty well made it too expensive to use. With the constant head cleaning. Then the eco tank just stopped working after a software up date. I have not purchased an Epson printer in years. Finding Canon a much more reliable product.
Here in Panama the Canon was harder to find so I purchased an Epson L3250. I am not a novice at setting up printers. However this one was an 7 hour process. The instructions were terrible, the registration would not accept the Serial number, then it would not print properly. after 7 hours it is working now. I hope it stays this way. this is likelyto be a printer I wind up junking before I ever use the ink. To put it directly Epson has not had their act together for the last few years and simply do not have it together now.
Jack StanleyShow less11@ssrt
Can barely use this app
Location is asked for every single time I open the app to try and print and take forever to connect. Sometimes it’s not even worth trying to print because it’s so time consuming and frustrating just to get it to connect. The app doesn’t connect to the printer most of the time even though it’s connected to the same WiFi and other times takes up to 10min to connect. Then when you cancel a print job everything is frozen on canceling until I unplug the printer and plug it back in. The HP app works flawlessly and wish I would have kept my old print now. I just got this printer and considering taking it back just because of this stupid app. Horrible customer service, no updates, no explanations, no help, and just a terrible user experience. Please get this fixed or I’ll deftly never be buying an Epson printer again.Show lessDRS1977
Just Okay
I returned an HP smart tank printer for this printer due to HP only uses its app to manage their printers. Changed internet provider and could not switch WiFi connection from old to new. Staples couldn’t figure it out either but I have to say the quality and quickness of printing is better with HP. This one is okay and that’s all I need. It’s slower for sure but at least you can change Wi-Fi on the settings on the printer itself.
Had to restart it once because it wouldn’t print too. Never had that issue with HP. So basically if HP adds a touch screen to their printer I would go with HP. Hopefully Epson does some software updates that fix the slowness and quality.Show lessBbigNutzZ
Works Great!
I bought this for me and my son’s school work since we are always needing to print documents all the time. Getting tired of running to the local fedex to print.
I bought additional ink didn't realize it already came with a set. I got this on sell for less than $70 and the ink cartridge is $50- a bit pricey.
The set up is pretty self explanatory just make sure you are following the instructions from the manual. I had synced this to my iphone and laptop with no issues. Test printed a photo as well and quality was perfect I will just need to purchase glossy photo paper and I am sure it will look great. The print didn't take long at all to process. I strongly recommend this product if you are looking for something reliable and affordable.Show lessMr. bubble gums
Lots of steps
Set up wasn’t too bad. Having a hard time printing documents attached to emails that was seem less with my last hp printer. Now there a lot of flickering of my phone screen as Epson smart panel bounces from display screen to display screen on its way to the actual printer.
Haven’t found copy sizing yet so I’ve wasted 5 pages trying to print one. Seems that the printer wants a picture or saved pdf to print rather than any document… then there’s the sizing issue. Maybe I will figure it out.
Next I’m trying, still unsuccessfully to connect a Chromebook. Still working. It’s been a 45 minute ordeal so far.Show lessGypoLogger
