Absolutely worst customer service
Since they moved to their new Oregon location, this company has been an absolute mess. It took them 6 months to find some items I had purchased. And recently I have asked them to purchase something for me through their new service and they bought the wrong items. It took them more than a month to fulfil the order and made the most basic mistake. The worst part is that their customer service doesn’t even respond to emails. I will have to charge back the almost 500 USD I paid them for this service because they scammed me! Don’t use them, they don’t care about their customers. Shame on you Shipping Cart!Fredscapades
Avoid them! Use other forwarders!
They lost the item I ordered from Amazon. Ever since they moved their warehouse to Oregon, their service has already become unreliable.
Use other forwarders like buyandship philippines!Metternich
Run away - never use them
They took my money on Dec 2022 and late Feb 2023 have yet to ship the items I paid to ship. Shameful business practice. They promise updates, expedites and them close your support request as resolved - yet your items are still
Not shipped. Feb 23, 2023 they announced it is taking 88 to ship SEA shipments. That is 88 days to package your items and turn them over to the shipper - Parent company of QuadX and ShippingCart. Then another 6-8 weeks before arrival. Do the math and it is 5-6 months to get your items.
They even encourage us to use other suppliers. So it has to be real bad
Run Forest Run!!!!!Real customer story
Find another freight forwarder.
*Expensive Rate
*Tons of delay, they will wear you down and ask you to wait. Even if you paid air shipping and its been more than a month already.
Save yourself from headache and dont use them.raffy080808
Oregon warehouse not shipping packages
Packages shipped to Oregon warehouse are not being shipped out right now, due to a backlog that has been going on for 4 months and counting with no resolution in sight.globesucks
Took one year - SUPER SLOW
December 17, 2022- Item delivered to their warehouse
January 2, 2023 - uploaded to my cart
February 1, 2023 - still preparing for shipment
Its now February 2023 and the item has not been shipped. SLOW service. Avoid this company at all costs.
App works okay, but the company’s service is SLOW. If I could give negative grade, I would.blatfink
Great Service
Please continue giving a great service.
Satisfied customer here.
Highly recommended.M22au
Great
The app, the company, the shipping times, the packaging… all great!! I used air shipping because I wanted to see how fast it would be. I was quoted February 3rd and actual was Jan 26th. The driver was dressed in a uniform and polite. I will be using again and again!!Mbbates
app stalls upon opening with iOS14.
the app was pretty buggy even under iOS, but now just produced a white screen, ever since i upgraded to iOS14.
updated on october 20:
the app has been working the past two weeks, but has gone back to being a white screen as of october 19.Marcshopping
Developer Response
Hello, kindly let us know if your are still experiencing this when accessing the application. Please send the device details at customercare@shippingcart.com so we can have this investigated by our development team.Allow pasting of passwords
I use a password manager. My password is a long string of a random combination of characters. Can you make it easy for us to login? Would rather use the mobile site for now and will be uninstalling this.chetteganda
Developer Response
We understand the need for an easier way to log in to your account using our app. We have set it up this way to improve the security measures in place. Fraudulent activities are now rampant and we want our customers to have peace of mind knowing that their accounts won't easily be accessed by anyone else. We appreciate your feedback and we'll forward this to our DevTeam so we can make it more convenient for you to login without compromising the security of your account.
