Decent app
Gives me the information I need
Ambiguous grading & creepy tracking
The grading makes no sense and the constant location monitoring when not connected to the Bluetooth device is unnecessary and creepy.
How is a 79th percentile in the bottom 40%?
How does an average 4.3 out of 5 star rating equal 79%?
Why does a trip to the closest store automatically earn a 2 star smoothness score?
Why is there no guidance on which roads are considered more favorable than others so that I could adjust accordingly in my local area?
Why is there no transparency as to how the tracking affects my premium?
How is a 79th percentile in the bottom 40%?
How does an average 4.3 out of 5 star rating equal 79%?
Why does a trip to the closest store automatically earn a 2 star smoothness score?
Why is there no guidance on which roads are considered more favorable than others so that I could adjust accordingly in my local area?
Why is there no transparency as to how the tracking affects my premium?
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Mrs
I like seeing how well I’ve done but, I don’t drive often. The outcome is that you text me all the time telling me to take my phone with me when I drive. I do!
Already worth $250 annually?
By giving me benchmarks and suggestions my annual premium is down about $250.
Linda Novak
App is pretty good. One flaw is app doesn’t recognize when school kids are on Christmas break so slower speed limit doesn’t apply. If school flashing light sign isn’t on, app should allow regular speed limit. Also, when we go into local city & make several stops in a short distance (e.g., P.O., drug store, gas station, butcher shop), app registers lack of smooth driving
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My rating is sometimes confusing
Sometimes it gets my phone number confused and tells my husband’s phone number the rating. And vice versa. When I get 5 stars on a trip, sometimes my rating may go down and I don’t know why. Would like to know what I did wrong.
Good app
The Safety360 Mobile works well to benefit good driving. I appreciate the prompt trip feedback, the good maps, and very complete mapping of speed limits.
I will offer a few suggestions to make the app even better. Have the Safety360 Mobile device beep when the vehicle is going more than 8 mph over the speed limit, or doing a hard breaking or cell phone is used while driving.
I will offer a few suggestions to make the app even better. Have the Safety360 Mobile device beep when the vehicle is going more than 8 mph over the speed limit, or doing a hard breaking or cell phone is used while driving.
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Just don’t get it
If I could give this zero stars I would. How do I have 5 stars on all drives and yet I have a drive score of 64 and am in the bottom 10% of all drivers?
Battery killer
drains my phones battery like crazy. Can’t keep my phone charged when app is constantly checking my location
No event but just one star for the trip score
I notice there was no event in a trip, but i got one star for that trip.
It seems this is the way they scam you into paying higher insurance rate. No worry, I will just change insurance afterwards lol
It seems this is the way they scam you into paying higher insurance rate. No worry, I will just change insurance afterwards lol
Response from developer
Thank you for your feedback and I’m sorry to hear the app has been giving you trouble. We work hard to make sure this system helps you monitor and improve your driving. Would you please email us at Telematics@StateAuto.com or call us at 833.724.3577 with a few examples of trips that are in question? Perhaps it’s a known issue we’ve already corrected, or something others are experiencing as well that we need to fix. Thank you again for giving us a shot - we hope you stick around and see your scores improve!
