Pulse solo interactive
Response from developer
Dear obtemper, We are sorry to hear that you are experiencing issues! There can be many reasons for this problem, some related directly to the device. If the issue still persists, please contact us at info@feeltechnology.com. We will be happy to help you troubleshoot! Kind regards, FeelRobotics
Useless app
Response from developer
Dear I’m netty, We are sorry to hear about your experience! Can you please reach out to us at info@feeltechnology.com with more information about the issue? We will be happy to investigate the problem that you are experiencing and provide you with some troubleshooting steps! Kind regards, FeelRobotics
App no longer connects to devices
Response from developer
Dear ELTruk, We are sorry to hear about your experience! Can you please reach out to us at info@feeltechnology.com with more information about the issue? We will be happy to investigate the problem that you are experiencing and provide you with some troubleshooting steps! Kind regards, FeelRobotics
Svakom Vick Neo unsupported
Response from developer
Dear Nomis, We are sorry to hear about your experience! Svakom's Vick Neo is compatible with our app and you should be able to connect the device without any issues. If this is not the case, can you please reach out to us at info@feeltechnology.com with more information about the issue? We will be happy to investigate the problem that you are experiencing and provide you with some troubleshooting steps! Kind regards, FeelRobotics
Horrible product that is over complicated and still doesn’t work
Pulse solo interactive worthless app
Response from developer
Dear ArtlabBaltra, We are sorry to hear about your experience! Can you please reach out to us at info@feeltechnology.com with more information about the issue? We will be happy to investigate the problem that you are experiencing and provide you with some troubleshooting steps! Kind regards, Feel Robotics
Pulse solo interactive worthless app
Response from developer
Dear ArtlabBaltra, We are sorry to hear about your experience! Can you please reach out to us at info@feeltechnology.com with more information about the issue? We will be happy to investigate the problem that you are experiencing and provide you with some troubleshooting steps! Kind regards, Feel Robotics
App doesn’t play videos anymore
Response from developer
Dear Ray031483, Thank you for your feedback! Can you please reach out to our support directly at info@feeltechnology.com. We will be happy to help you troubleshoot the issue! Please let us know what mobile device you are using and what operating system you have installed. Looking forward to hearing from you! Kind regards, Feel Robotics
Bugs and lack of IPhone options
Response from developer
Dear Flaim005, The issue has been fixed in the latest iOS version and the VR videos can now be played in the app normally. We would recommend to update your phone to the latest available software version and retry the connection. If you are still experiencing issues, please contact us at info@feeltechnology.com for more support. Kind regards, Feel Robotics
Image is upside down
Response from developer
Dear Mghammer1138, The issue has been fixed in the latest iOS version and the VR videos can now be played in the app normally. We would recommend to update your phone to the latest available software version and retry the connection. If you are still experiencing issues, please contact us at info@feeltechnology.com for more support. Kind regards, Feel Robotics