Obscure login nightmare
UserID = your club member number
Password = FirstnameLastname
Yes the password is idiotically sensitive. You must UPPER case the first initial of the first and last names and concatenate into one blob. Drop your middle name.
The developers of this app are third rate hacks. FWIW the login page could helpfully provide the password instructions, thereby raising the abysmal current rating anf stopping reviews like this. Enjoy!