Horrible app, can’t log in and I pay for 3 accounts, says I don’t exist!!!
This is ridiculous, I have had thrive plus for over 4 years and pay for 3 pets currently. The app used to be perfect, but it no longer allows for you to log in. It used to be tied to my phone number, but now it does not recognize that. I get my bill receipts in my email but it says I do not have an account with my email. No support options because I can’t log in!!!! Go back to the old app, it at least worked!!!! My local vet is awesome, but now I can only make appointments by calling in!!!! Someone needs to be fired!!!
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