Petcare management in your pocket! Download now and get secure, easy-to-use access to your pet’s veterinary information anytime, anywhere with the Banfield Pet Hospital app.
· Easily make and check appointments.
· Get details about your next appointment.
· Pick the appointment type that’s right for you.
· Get alerts for duplicate appointments.
· Send us even more info about new pet patients.
· Stay on top of your pet’s preventive care needs with our easy-to-use dashboard and timely reminders for appointments, vaccinations, and more.
· View, filter, and download your pet’s records — including medical summary reports, medications, lab tests, visit summaries, and invoices.
· Attend virtual visits directly through the app with push notification reminders.
Have an Optimum Wellness Plan? The app is a great place to ping Pet Chat™ for 24-7 live advice to give you petcare peace of mind.
Don’t have an Optimum Wellness Plan? Visit our website to check out our smart packages of high-quality preventive care services like vaccinations, physical exams, deworming, and more for cats and dogs!
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Summary of user reviews
Positive highlights
🔍
This app hasEasy to find nearby Banfield locations
📁
This app hasAbility to view pet's medical records and history
📅
This app hasConvenient appointment scheduling
🗓️
This app hasAppointment reminders
💬
This app has24/7 vet chat feature
🤖
This app hasHelpful for managing pet's health and wellness plan
🏥
This app hasGreat service and caring staff at Banfield clinics
🧠
This app hasKnowledgeable and skilled veterinarians
Negative highlights
🐌
This app hasSlow and buggy app performance
🔒
This app hasIssues with login and password management
📆
This app hasAppointment scheduling not always accurate or available
🚫
This app hasLack of features like vaccine history and weight tracking
💰
This app hasConcerns about the cost and value of the wellness plan
🤯
This app hasFrustrating customer service and communication issues
🤖
This app hasApp not fully integrated with the clinic's medical records
🚧
This app hasOngoing issues and bugs with the app's functionality
What's New in Banfield Pet Hospital
4.13.0
December 23, 2024
You can now access you pet's MedCard to stay on top of their therapeutic needs.
I enjoy this app a lot for making an appointment in a pinch. A while ago my parents dog got hurt, nothing deadly (thankfully). But it was dire to me. He got a scratch on his eye. I quickly checked all the local Banfield’s on the app near me and got an appointment for that following afternoon. Using the Banfield app I was able to schedule this appointment and leave notes for the vet techs and vets to see before we arrived. I like how the app abled me to see multiple Banfield’s in my area to see who availability would have to see us soonest. All the staff was super friendly and helpful in treating our pup. And we were easily able to book his follow up appointment, which I was easily able to check on the app. This app is super easy to use and clear I will definitely recommend it to my friends and family who struggle with keeping their pet’s vaccine dates and such scheduled to date.
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Response from developer
Thank you so much for your feedback. Glad to hear the app is so helpful!
