Very fake and no options 🫤🫤
Response from developer
Hi Dashnor. Thank you for taking the time to share your experience with us. We're sorry to hear your experience wasn't the best. We'd like to know more about the missing options and what you would suggest. Contact us at support@dua.com so we can discuss more about what seems to be fake and find a solution to your dissatisfaction.
0
I don’t like this app very expensive and no worth it
Response from developer
Hi there. Thank you for your feedback. We are sorry to hear you had trouble deleting your profile. We would like to know more about what went wrong, so contact us at support@dua.com so we can help you delete your profile.
Ai scam
Response from developer
Hello. Thank you for taking the time to leave this feedback. We're sorry to hear you didn't have the best experience on Dua, and it seems like Premium didn't help. There are more than 300k verified users with whom you can connect, and we would like to discuss in more depth why you had such issues. So, contact us at support@dua.com where you can give us more details, and we will assist you further.
I want to delete the app
Response from developer
Hi there. Thank you for taking the time to leave this feedback. We're sorry if you had trouble deleting your profile. Please contact us at support@dua.com, and we will help you delete it. Have a great day!
Randomly deleted my account
Response from developer
Hello there. We are sorry that this happened to you. We would like to know more details about this matter, contact us at support@dua.com so we can assist you further.
Rip off
Response from developer
Hi Aldo. Thank you for finding the time to write this feedback. We're sorry you weren't satisfied with our services. We would like to know more about your issue with the matches so that we can analyse it in more depth and detect its source. So please contact us at support@dua.com and we will assist you further.
Keep safe
Response from developer
Hello there. Thank you for your feedback. We appreciate your suggestion about the verification option. It's true! A verified profile is way more trustworthy and likely to impress other users. More than 1 million users are on dua, and 300k of them are verified. We are eager to increase this number even more so that you don't encounter irregular profiles as you mentioned. As for the high prices, we're sorry to hear our offers aren't suitable for you, but even as a freemium user, you get many benefits. Either way, we encourage you to keep up with our new offers because discounts are often on their way 🤩 You can contact us at support@dua.com so that we can discuss more about the topics you mentioned and help you have a better experience💗
Fake girls name, pics, age !!!
Response from developer
We are sad to know you encountered this issue with our app. We work hard every day to minimize fake accounts and disable them, but please keep in mind that there are thousands of accounts. We would appreciate it if you help us out in reporting those fake profiles or if you have any other suggestions/questions write us a message at support@dua.com
Bad app
Response from developer
Hello there. Thank you for sharing your honest opinion. We are sorry to hear that the app is not meeting your expectations. We strive to give our users the best experience possible and also offer suitable premium offers. If our current packages are not suitable for you, you can also send likes, get matches and start conversations even as a Freemium user. From time to time, we make new premium offers with more affordable prices for holidays and special occasions. So stay tuned!
Unknown
This is true
Response from developer
Hello. Thank you for this feedback, and we are sorry to hear you are having trouble using the app. You can access many features as a freemium user, but some have limitations. But if you subscribe to Premium, you will get more benefits, including unlimited swipes. So if, as a premium user, you still are limited while swiping, contact us at support@dua.com, and we will resolve this issue. Have a great day!
