Money hungry scam app
Response from developer
Hello, dear user. Thank you for your honest feedback. To make our users have the best experience with our app, we work day and night with a staff of 70 members. The app has its expenses, and even this price is quite symbolic compared to the hard work our team does. If it was more suitable, you could also use the app without paying, where you have 20 swipes per 12h, you can Match with others and open conversations for free after you match, and you can even change location six times a day. If you have any questions, contact us at support@dua.com.
Don’t download guys… lost of time
Many fake profiles
Response from developer
Hello! We are sorry to hear that you’ve encountered profiles that didn’t meet your expectations. There are around 300k verified users on our app, and the number is increasing daily. Our team is working hard to reduce the number of fake profiles as much as possible. Also, you can use the app as a Freemium user, where you get to send likes, make matches & start conversations with them, and even change location up to 6 times per day. However, for any issues you may want to address, contact us at support@dua.com so we can help you out.
Nope
Response from developer
Hello there. Thank you for taking the time to provide feedback. We apologize for any discomfort you may have experienced and we will strive to improve your experience with us. We understand your concern, but the app helps people meet other people from the same community. However, this doesn't mean you cannot meet users from other communities. You can contact us at support@dua.com and we will assist you further, and answer any questions of yours. Have a great day!
Unknown
People are paying for it
And the app still doesn’t work
Each time that you wanna swipe it asks you to go premium which people are already premium
Hopefully this will change before lots of people will complain and push this app to the end of it.
Fake profiles, photos, and age.
Response from developer
Hi there. Thank you for taking the time to leave this feedback. We are sorry to hear the app didn't meet your expectations. Our team is working every day to reduce and eliminate these fake profiles, and the verification option is helpful for this. Verifying your profile means you send a real-time selfie and make a gesture (you get a gesture example -instruction). If your profile is real, it gets verified, and you benefit from it. We understand it may be a little frustrating, but the picture is sent once, and it won't be displayed anywhere. Also, your data is safe on the app, but if you have doubt about it, contact us at support@dua.com so we can give you more details, you can also address if you see any fake profiles, and we will take the necessary actions.
Its a scam
Response from developer
Hi there. Thanks for sharing your feedback. We're sorry to hear about your concerns. We're committed to providing a fair experience for all users. If you could contact our support team at support@dua.com, we'll investigate this and ensure you get the best out of our app. We appreciate your understanding. All the best!
It is a Scam
Response from developer
Hello, dear user. Thank you for taking the time to share your experience with us! Subscribing to Premium must give you many unlimited benefits that will make your stay on dua even more enjoyable. If you had any problems with Premium and didn't get the full benefits, contact us at support@dua.com so we can assist you further. All the best!
stinks
Before they take the payment they show everything is good after that everything is fake no good app don't use it its a scam
Response from developer
Hello dear user. Thank you for sharing this feedback, and we are sorry to hear you didn't have a pleasant experience with the app. We would love to help you resolve the problems you had while using it. Contact us at support@dua.com so we can assist you further.
Horrible
Response from developer
Hello Peter, sorry to hear that the reward method didn't work well for you! Contact us at support@dua.com so we can assist you on how to improve using ads.
Hi dear I want to delete my account
Response from developer
Hi, dear user. Thanks for your feedback, and we are sorry to hear that you'd like to delete your account. Here are the steps: Open your profile, Go to "Settings", click on "Account Settings", click the "Delete my account permanently" button, type "DELETE" in capital letters, choose a reason and press done. For any other questions, contact us at support@dua.com
