Leave a Review eSIM Plus
This app is a scam
Paid for the eSIM and asking for repayments but never got the facelities. No customer support servicevhjing
Developer Response
Hello, The response from the support team may be provided within several hours since all of the tickets are responded to by order. The answer must have already been provided to you, check the resource you have contacted us with, please. Best regards, Appvillis Team!DOES IT GET ANY BETTER?
All I can say is that l've had nothing but good experiences with this app. My wife and I have used both the Asian and European eSIM offered by Nomad and it has worked brilliantly, and is quite affordable relative to most other options. Furthermore, the user interface is easier than some and their instructions for use are clear and easy to follow. Best of all, their customer support has been almost immediate, to the point and effective. They even followed up to thank me after I let them know that a minor issue had been resolved with their kind help.Show lessSofiat2
Developer Response
Hello! Thank you for the positive review and high rating. We hope that the app will be the mark of quality and will do our best in order to live up to your expectations. Keep track of the updates. Sincerely Yours, Appvillis Team!Really good virtual Sim
Really good sim. I like their service.Azam1322
Developer Response
Hello! Thank you for the positive review and high rating. We hope that the app will be the mark of quality and will do our best in order to live up to your expectations. Keep track of the updates. Sincerely Yours, Appvillis Team!Thanks
Well I totally agree to that I assure you that we would be best of friends and we can share some ideas together and work to make the world a better place.Favour Osaivbie usunobun
Developer Response
Hello! Thank you for the positive review and high rating. We hope that the app will be the mark of quality and will do our best in order to live up to your expectations. Keep track of the updates. Sincerely Yours, Appvillis Team!Scammers
I paid for a plan and couldn't use it coz they are asking for one useless verification. I bought a second phone number to protect my privacy only for me to me asked to verify proof of residency by a company that is base in Lithuania. I believe they are stealing people’s data and money. I asked them to cancel my plan and make a refund and they said refund not allowed once you make payment. DO NOT PATRONIZE THEM for your good and money.Show lessHolywonn
Developer Response
Good day, thank you for the commentary! You're right, in order to make calls or send sms you will have to follow through the verification process. Please note that a refund can be provided only if the purchased product hasn't been used, as it is described in the Terms of Use of the service. Please contact us at support@esimplus.me if you have any additional questions. Regards, Appvillis team!Good idea but bad execution
I purchased a local number for one month, after arriving in Poland. They took my money and gave me a number. But the number would not work. Only then I was informed by the system that a verification is needed, including my personal data and ID. I checked out developers and it appeared legit, so I sent a copy of my US driver license. Crickets. I tried to ask for a quick turn around and was then told they need 3 days to verify and they need some other ID. What? I cannot even make a local call to order taxi. Then it turns out the money I paid does not really buy me much calling. There is a separate charge per call and text. Those were hidden during the purchase process. You have to know where to look to find that information. Bad business, not at all transparent. And I cannot get my money back. Oh well… not doing business with this company again.Show lessSara9007
Developer Response
Hello, we are really sorry for the negative experience you have earned in our app. The verification can take up to 3 days, as the provider handles this process. All the documents should be in a good quality and not all types of the documents are approved, for verification of polish numbers National ID card or passport are required. The rates for outgoing/incoming calls and sms are listed in the application, when you choose and buy the particular number. If you have further questions, please, do not hesitate contact us again via support.esim@appvillis.com. Regards, Appvillis teamcustomer service
Full waste money
don’t use this appDssd e
Developer Response
Good day, We are really sorry for the negative experience you have earned in our app. Nevertheless, we'd like to learn more about your situation and what exactly happened. Contact us at support@esimplus.me. Regards, Appvillis team!This is a scam, does not work
Brought a UK number, does not receive texts.
Says I need to verify the number when I try to send a text but doesn’t say how.
Support it awful and very much lacking, they say they have 24/7 support yet all my chats have been ignored. There FAQ is also tiny and doesn’t make sense either.
Do you use this all it does not workShow lessmaxywaxy8
Developer Response
Hello, The response from the support team may be provided within several hours since all of the tickets are responded to by order. The answer must have already been provided to you, check the resource you have contacted us with, please. Best regards, Appvillis Team!Scam
I rated this App as number one scam. They’ll be collecting your identity information after you paid for their services which they didn’t include on their description that they’ll be collecting those documents. They lure you to pay first and then ask for documents again.Markxxxx11
Developer Response
Hello, Thank you for the commentary. You are right, according to the updated privacy policy in order to make calls or send sms the user is to send the required information for being verified. This is done because of the scam and phishing cases that have happened recently. In order to prevent that such a decision was made. If you have any questions feel free to ask them at the address support.esim@appvillis.com or in the app live-chat. Best regards, Appvillis team!poor setup and service
I chose a second number, paid and then was told the number I chose was unavailable, that I would be credited back and had to start over. But starting over, I’ll have to pay again.
I can’t get anyone on chat on what to do, haven’t been credited for the number I paid for and don’t have. So here’s my review that cost me $10 so far.Show lessCallmeRob
Developer Response
Hello, Thank you for the commentary. Depending on the work load the support's response can be provided within several hours. So far all of the tickets have received the answer. Please, check the resource that you contacted us with. Best regards, Appvillis Team!
