Ipswich Buses User Reviews

Ipswich Buses Limited

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Worst bus ever

I was chill in 4 when some assim guy was being creepy I asked him for a spring roll and to my surprise he gave me one but when I got home I discovered the spring roll gave me food poisoning

Rorrzy

a month ago

Honestly I love it

This app is easy to use to see when buses come and bc I’m a student that lives from my high school this app is great for me

UrgirlJoy

3 months ago

Great App

This is a great app and so easy to use and navigate. The map features are excellent and buying tickets via the app is so easy and quick.

Simonipswich

a year ago

Good app room for improvements

I really like the layout of the app it works really well, I feel you should add the ability to add day rovers and other tickets on the app as I prefer doing using the app then getting a paper ticket.

AndrewH649

a year ago

App hasn’t worked for several days !

The app hasn’t worked for several days with no explanation on the website. Can someone tell me why it’s not working. It’s not showng what time the bus will arrive (real time). Very annoying😕

Chloe 69

2 years ago

Response from developer

Hi Chloe - we're sorry to hear about this. Please do get in touch via Help and Support in the app and someone can support with this issue.

Most of the times it’s doesn’t show the exact times

Better we have to be there 2min before the application shown, but the bus stops have exact time on their departure notice

Giriraja K

2 years ago

Response from developer

Thanks for your feedback

App not the least intuitive

When I moved to Ipswich, this was one of the first apps I downloaded for easy navigation around the town. Honestly, the app was useless and did not serve its purpose at all. I just have no idea how to search from one place to another. I think the app is only good for buying expensive tickets. I currently have to depend on the First Essex Bus app to help me around Ipswich ☹️.

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EfuaTay

2 years ago

Response from developer

Hi EfuaTay - thanks for your feedback. Do get in touch via Help and Support in the app and someone can help you with any issues you are having in the app.

Useless

I mainly use the app to check departure times. Sometimes it will work, and other times, maddeningly not, just showing a cryptic ‘Nothing expected’. This when a bus is due. If it can’t fulfil this basic function then it’s no use to me. I now depend on buses to get about, but have learned not to depend on the app.

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Bix Bloke

3 years ago

Response from developer

Hi there - I'm sorry to hear about this, please do report any technical issues to us via the Help and Support page in the app. Someone will look into your issues for you.

Great app

Really helpful and simple to use

JAL54321

4 years ago

Response from developer

Thanks for the feedback!

Worst app ever

Poor instructions and terrible app. I now have an expired ticket as instructions to set up were so bad. Called up and told to use the contact us section on the app, it sends an email and the response is can ‘I’ forward it to another department???? Why could they not it that?? Then this morning, tried to download a ticket, I get no internet connection? Tried also on 4G and still get same message. There was nothing wrong with my wife! This has now meant it’s been more expensive. So much for buying a 10 trip ticket! Why bring out an app that is not even ready for use.

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Aim fire

4 years ago

Response from developer

Hi Aim fire - I'm sorry to hear about your experience of the app. We are always looking to improve and thank you for your feedback. We've recently introduced the Help and Support portal into the app so that you can get answers to queries quickly and so we can put you it touch with the right departments when you do need support.