Leave a Review Ipswich Buses
Honestly I love it
This app is easy to use to see when buses come and bc I’m a student that lives from my high school this app is great for meUrgirlJoy
Great App
This is a great app and so easy to use and navigate. The map features are excellent and buying tickets via the app is so easy and quick.Simonipswich
Good app room for improvements
I really like the layout of the app it works really well, I feel you should add the ability to add day rovers and other tickets on the app as I prefer doing using the app then getting a paper ticket.AndrewH649
App hasn’t worked for several days !
The app hasn’t worked for several days with no explanation on the website. Can someone tell me why it’s not working. It’s not showng what time the bus will arrive (real time). Very annoying😕Chloe 69
Developer Response
Hi Chloe - we're sorry to hear about this. Please do get in touch via Help and Support in the app and someone can support with this issue.Most of the times it’s doesn’t show the exact times
Better we have to be there 2min before the application shown, but the bus stops have exact time on their departure noticeGiriraja K
Developer Response
Thanks for your feedbackApp not the least intuitive
When I moved to Ipswich, this was one of the first apps I downloaded for easy navigation around the town. Honestly, the app was useless and did not serve its purpose at all. I just have no idea how to search from one place to another. I think the app is only good for buying expensive tickets. I currently have to depend on the First Essex Bus app to help me around Ipswich ☹️.Show lessEfuaTay
Developer Response
Hi EfuaTay - thanks for your feedback. Do get in touch via Help and Support in the app and someone can help you with any issues you are having in the app.Useless
I mainly use the app to check departure times. Sometimes it will work, and other times, maddeningly not, just showing a cryptic ‘Nothing expected’. This when a bus is due. If it can’t fulfil this basic function then it’s no use to me. I now depend on buses to get about, but have learned not to depend on the app.Show lessBix Bloke
Developer Response
Hi there - I'm sorry to hear about this, please do report any technical issues to us via the Help and Support page in the app. Someone will look into your issues for you.Great app
Really helpful and simple to useJAL54321
Developer Response
Thanks for the feedback!Worst app ever
Poor instructions and terrible app. I now have an expired ticket as instructions to set up were so bad. Called up and told to use the contact us section on the app, it sends an email and the response is can ‘I’ forward it to another department???? Why could they not it that?? Then this morning, tried to download a ticket, I get no internet connection? Tried also on 4G and still get same message. There was nothing wrong with my wife! This has now meant it’s been more expensive. So much for buying a 10 trip ticket! Why bring out an app that is not even ready for use.Show lessAim fire
Developer Response
Hi Aim fire - I'm sorry to hear about your experience of the app. We are always looking to improve and thank you for your feedback. We've recently introduced the Help and Support portal into the app so that you can get answers to queries quickly and so we can put you it touch with the right departments when you do need support.Is lacking
This sort of app is only useful if the parent company is prepared to put in the infrastructure to support it. There is no live tracking of buses, I personally never received the registration e-mail to allow me to buy tickets. I think it rightfully deserves one star. You’d be better of taking a picture of the local bus time table which in effect is all this app is. Implement GPS live tracking on your buses, follow TFL and many other bus companies leads up and down the country and then try again with an App.Show lessWyld Devil
Developer Response
Thanks for the feedback. We always hope to improve the app and I'm pleased to say that live times and live buses are now included in the app.
