Is lacking
This sort of app is only useful if the parent company is prepared to put in the infrastructure to support it. There is no live tracking of buses, I personally never received the registration e-mail to allow me to buy tickets. I think it rightfully deserves one star. You’d be better of taking a picture of the local bus time table which in effect is all this app is. Implement GPS live tracking on your buses, follow TFL and many other bus companies leads up and down the country and then try again with an App.
Show less
Response from developer
Thanks for the feedback. We always hope to improve the app and I'm pleased to say that live times and live buses are now included in the app.
Irritating more than useful
While providing the discounts of buying a 10 trip, the current implementation is buggy:
Trying to scan the QR code activates Apple Pay causing a race between the barcode scanner and the nfc.
The ‘support’ link tells me to configure email on the device despite there being at least 2 configured email clients on my iPhone (just not the Apple one) .
Apple Pay is offered as a payment mechanism but when used states Apple Pay is not available in Ipswich, which is weird considering I’ve definitely used it to pay for bus fair before.
This might be an Minimum Viable Product but it’s more frustrating than useful. I’d suggest giving it 6 months until it’s less minimum and more viable.
Trying to scan the QR code activates Apple Pay causing a race between the barcode scanner and the nfc.
The ‘support’ link tells me to configure email on the device despite there being at least 2 configured email clients on my iPhone (just not the Apple one) .
Apple Pay is offered as a payment mechanism but when used states Apple Pay is not available in Ipswich, which is weird considering I’ve definitely used it to pay for bus fair before.
This might be an Minimum Viable Product but it’s more frustrating than useful. I’d suggest giving it 6 months until it’s less minimum and more viable.
Show less
Response from developer
Hello and many thanks for your comprehensive feedback! We are indeed aware of the NFC issue, but are waiting on Apple to provide approval to disable Apple Pay on that screen. In the meantime, please hold your ticket as close as possible to the bar code scanner to avoid the NFC activation. The Apple Pay configuration for Ipswich is now also completed and you should now have no issues using ApplePay. Lastly, we’ll look into supporting third party mail apps for the support email feature, thank you for making us aware.
