Hik User Reviews

Top reviews

Good but

Decent app but my biggest issue with it is no landscape mode! I use a keyboard on my iPad and if an app doesn’t go into landscape mode I won’t use it much. The customer app is landscape and portrait why not this one?

Adding phones

Can’t add the device on more than one phone

Crashes

On my my iPad, after having the cameras on screen for a short while it just crashes.

Pretty poor form.

This app has just got worse and worse.

Burns too much power, sluggish and now crashes.

Client Secure UK

This app enhances our team’s efficiency, ultimately providing our clients with a better and more secure experience with their security systems.

App

When is there gonna be A US version?

Accesses photos without permission

This app wants it all, address, phone, gps location, camera access and without asking accesses your photos. After all that wouldnt register a simple managed switch because of US feature denial. Works in the rest of the world but in the US you have to pay a hikvision installer to do it (or a remote technician) Works better on nvrs and cams. But the thing is so full of ads, cant click twice before a link trys to make you buy some add on service. I bought the gear, isnt that enough?
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Poor performance for money

Why is it that when it was free it was amazing and now you’ve got to pay for setting privalidges it’s now absolutely useless! Can’t even set the time on a recorder remotely! Shocking

I am thrilled

Amazing app, great Tech Support, quick respond.
Definitely 5 stars

Useless if you don’t pay

As per the title.
Useless app.

Response from developer

Thank you for your feedback and we apologize for any inconvenience caused by the application error. We are working diligently to address this issue and will release a fixed version of the application as soon as possible. If possible, please provide additional details to assist us in resolving the issue promptly. You can send the information to feedback@mail.hik-partner.com, including but not limited to: videos where the problem or error occurred, screenshots, or detailed steps of the operations performed. This will help us better understand the issue and expedite the resolution process. Thank you for your understanding and cooperation. Best regards.

Excellent Management Platform

The App provides and excellent for managing multiple sites.