Hik User Reviews

Top reviews

P Vasilev Security

From my hik- pro connect missing 9625 points from today. Not any option for contacting the developer. Waiting for response…

App has some bugs need to fix

Good app so far. Some improvement need to have.
Can’t see more than 16 cameras.
App cash if view all 16 cameras. App. shut itself and not reopen

Only work properly with NVR 76XX series, not with the enterprise NVR 96XX. Is it for large commercial installer or for small job?

Fantastic app saves time

Great app well done Hikvision it saves me time and queries after installing your products.

Latest update broken

Useful software but the latest update seems to have broken advanced events. Some are now missing such as line crossing and intrusion detection.
Without being able to access these it’s impossible to adjust settings such as sensitivity.

Setup

Well done. Easy setup. Keep up the good work

Multiple channel live view

Love the new update especially the multiple channel live view
As it takes less time to do a site check

Excellent

Helps with setting up sites and providing assistance to customers. It’s straightforward and works well

Don't work

I'm trying to set up some 4K clourvus
But it asks for verification after scanning the qr code

The sticker has no verification number like it's shows a example on hikvison help site.

It sets up on Hik-Connect ok but can't choose h265 or record to sd card.
Was told don't need separate nvr

Anyway does hikvision have a contact number to work out issues?
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App has issues but seems to work ok

Seemed great at first imported my hik connect account

And 8 Dvrs are listed ok

But another six seem to be on the same device and say six encoding devices

Can’t see
To find out how to change and fix

No iPad Landscape

No Landscape support on iPad. This is a simple thing for an app. Can’t even paste passwords to login.