Hik User Reviews

Top reviews

Needs landscape mode for IPad.

Would be 5 stars if there was a landscape mode I could use on my iPad pro.

On selecting india location is stuck to austria

Worst app support

Location tied to Austria

Currently in India, yet the location keeps locked to Austria even after it shows Country/ Region as India. Wonโ€™t let me proceed further.

Awfull app

Deconncts exactly when you need it the most to work and puts you to change your password again . Whyyyyyy????

JCS (NE) LTD

If your a hikvision installer and not using this, your missing out. The service you can give your customers with this program is exceptional anyone needing help with it feel free to drop us a message on our Facebook page.

Motion detection

Love this app but canโ€™t seem to save changes to the motion detection settings. I canโ€™t turn them off, change areas etc the save button is there but doesnโ€™t let you push it

My best brand

I like thes brand

DDNS

I tried to config DDNS many times, but itโ€™s not working.

IOS - No notifications if app is closed

Partner and I are not receiving doorbell notifications unless the app is left open. Even then it stops after a few hours unless app is open and closed.

App works well but lacking a little

Hik Pro is is excellent for installers but the abilities of the phone app is really lacking. You cannot change intrusion or line crossing detection at all via the phone app. Iโ€™m not sure whether this is a bug with the app or itโ€™s supposed to be that way. Also being able to remotely upgrade firmware would be handy.
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